Oversees all Quality Assurance, Food Safety, & Compliance systems and activities within Europe with the intent to consistently deliver on our promise of safe and compliant assured supply using a large, diverse and dynamic network of packaging suppliers.
Client Details
Global FMCG business based near Central London, within a growing team.
Description
The key responsibilities of the role include:
* Be the face to the Customer quality, food safety, and compliance of packaging focusing on more strategic versus tactical matters
* Regularly review and update the Customer to agree on expectations in the areas of Quality, Compliance and Food Safety
* Manage complaint handling and follow up. Report the root cause and action plans
* Identify customer needs and uncover improvement opportunities within work flow practices
* Coach supplier partners & new suppliers to develop capability to meet relevant standards
* Ensure Global Quality and Safety Requirements (GQSR) manual is understood and met by suppliers
* Visit supplier's plants to evaluate and assure adherence to safety, process control, quality control, equipment maintenance, and sanitation processes. Work together with suppliers to develop programs to improve deficient areas
* Lead continuous improvement in quality performance across product categories with supplier partners and category teams
* Ensure packaging standards and specifications are understood, enforced, and complied
* Integrate the "Voice of the Customer" into packaging specifications
* Put in place the proactive quality systems and protocols and lead suppliers in the continuous improvement efforts
* Support EU projects, as a coach and resource for Supplier Technical Roundtables
* Engage with and build relationships with industry groups and associations and use their knowledge of emerging issues and contacts with regulatory and legislative bodies
* Proactively action on regulation compliance and use the resources & platforms to positively influence government on regulations and standards build-up or revision.
* Support market leads in business reviews and other relevant customer-facing opportunities to help message and articulate packaging quality requirements
Profile
The ideal candidate will have a background in:
* Experience in a Quality role in a manufacturing environment where they were responsible for raw materials from production to finished goods
* Experience in senior management capacity and customer interface.
* MSc or BSc in food science or similar
* Technical knowledge on paper/plastic products and quality management systems
* Ability to communicate with and influence internal and external customers
* Demonstrate knowledge of quality practices and principles in a proactive manner to lead supply partners and to educate the Customer
Job Offer
Competitive salary and benefits package
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