About the Role
Headway East London is looking for a compassionate and motivated Community Support Worker to support adults living with brain injury across our 13 London borough catchment area. You will support members in their own homes and local communities. This is a varied, people-focused role where you will work one to one in the community, helping individuals live with greater independence, confidence and choice.
We have 3 available positions, two permanent contracts and a one fixed term contract for 12 months (maternity cover).
Principal Duties and Responsibilities
* Conduct support sessions to a regular caseload of members in the community as a lone worker with remote office assistance.
* Work to maximise and maintain their autonomy and independence in their home environment or within the local community.
* Collaborate with the member to plan, organise and implement daily activities by developing daily and weekly structure and wellbeing plans.
* Be the first responder, with remote manager support, in the event of any incidents, safeguarding issues or behaviour that challenges during support sessions.
* Accompany and support members to appointments with health and statutory care providers and provide accurate notes for future reference.
* Accompany and support members to access social, leisure, educational and vocational activities in the community.
* Maintain a maximum income for members through completing benefit and grant entitlement and assist with financial budgeting.
* Provide appropriate and relevant advice, information and advocacy to members and their families. Where appropriate liaise with other professionals and statutory and non-statutory organisations to make referrals or signpost to appropriate support services.
* Maintain accurate and factual monitoring notes on our online database and report any incidents.
* Conduct and monitor specific therapy / support / rehabilitation and risk management plans in accordance with case managers, therapists and other cprofessionals as required.
Key Relationships - Internal and External
* Internal: Staff within the Service Department, Members (service users) and their families and carers.
* External: External partners.
Other
* Apply the Headway East London values and behaviours to every aspect of the role at all times.
* Protect and enhance the interests and reputation of Headway East London internally and externally.
* Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.
Equal Opportunities Employer
Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.
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