About the Company
This is a fantastic opportunity to join a leading full-service agency with over 35 years’ marketing and events experience. From planning and ideation to event management and delivery, Fusion is focused on brand awareness, creativity, engagement, reach and sales conversion.
Fusion is a family business with a family ethos. We recruit as much on experience as we do fit. We take pride in our company culture which is friendly, supportive and light-hearted, and we aren’t afraid of working hard to meet our deadlines. The offices are bright and contemporary – just 50 mins from central London. We encourage employees to be comfortable in their surroundings, rarely a suit in sight but always professional! We offer attractive company benefits including up to 33 days holiday and an employee discounted vehicle scheme!
About the Role
This is an associate level role within the client services team, working full-time 8:30am - 5:30pm, initially Mon - Fri in the office, converting to hybrid, following successful training and induction. Therefore you must be flexible to work from the office as required.
Responsibilities
* Manage the administration of the client account team being responsive to deadlines and proactive in the approach.
* Manage the communication and co-ordination of the designated Account Team with other Fusion departments (Catalyst – design studio/ Event Production/ Operations and Logistics etc.).
* Delivery of ad-hoc client account team requests (cascading information across the business).
* Assisting with national events where appropriate alongside the Client Account Manager and the Fusion Event Production Team.
* Assist the Client Account Manager with client hosting on large scale events.
* Assist Client Account Manager with preparation for presentations and internal departmental status meetings.
* Assist the Client Account Team with data analysis on key business objectives and KPI’s for internal stakeholder presentations.
* Assist with sourcing key visuals and hero assets from the above the line (ATL Advertising Team) for adaptation into multiple event print and digital formats.
* Provide exceptional customer service to the Client acting as a contact point when Client Account Manager is absent or out of office, including answering enquiries/ effectively handling queries and requests.
* Occasional attendance at all agency meetings may be required.
* Attendance at events as required.
Qualifications
* Experience within a placement year as part of a degree would be desirable, or experience within a graduate scheme.
* Minimum of 18 months’ office experience.
* Hospitality or events experience would be highly desirable.
Required Skills
* An excellent communicator (both verbal and written), with the ability to communicate with a variety of individuals professionally.
* A proven background, interest or experience in aspects of marketing or event management.
* Degree educated. Preferably within event management / business management / marketing / digital.
* Excellent decision-making skills and the ability to remain calm under pressure.
* Able to prioritise and work to tight deadlines.
* Excellent attention to detail and work to a high standard (including an eye for spelling, punctuation and copywriting/ proof reading).
* Resourceful, self-starting and excellent use of initiative.
* Adaptable to change with a flexible approach.
* Competent with Excel.
* Computer literate using Microsoft packages and file sharing platforms (Hightail, WeTransfer, Google Docs).
* Team player and keen to assist and support wherever you can.
* Punctual.
* Full UK Driving Licence with no more than 6 penalty points.
* Some travel within the UK, including some occasional overnight stays (including a weekend) will be required to attend events.
To apply please send your CV to careers@fusion-events.com, completing all pre-screen questions including details of any notice period and salary expectation. Unfortunately due to the number of applicants only shortlisted candidates will be contacted.