Connected Search Group is working in partnership with a successful, growing organisation to appoint a Credit Controller to its finance team. This is a key role responsible for managing customer accounts, improving cash flow, and ensuring the smooth running of day-to-day credit control activities. You will work closely with internal stakeholders and external customers to resolve queries, reduce aged debt, and maintain accurate financial records. Key Responsibilities: * Manage a portfolio of customer accounts, ensuring timely payment of invoices. * Monitor aged debt and follow up on outstanding balances via phone, email, and written communication. * Resolve invoice and payment-related queries quickly and professionally. * Maintain accurate customer account information and ensure all records are kept up to date. * Assess the creditworthiness of new and existing customers and make recommendations on credit limits. * Prepare monthly statements and provide relevant reports to internal teams. * Collaborate with departments such as sales, operations, and customer service to resolve disputes. * Escalate overdue or high-risk accounts when necessary, including recommending further action. * Support finance processes during month-end and year-end, including reconciliations and reporting. Skills & Experience Required: * Strong understanding of invoicing, payment allocation, and ledger reconciliation. * Excellent attention to detail with a methodical approach to work. * Ability to analyse credit information and assess customer risk. * Experience performing bank reconciliations and resolving discrepancies. * Confident using finance/accounting systems * Strong negotiation skills with the ability to maintain positive customer relationships. * Competent in producing and interpreting aged debt reports and financial statements. * Clear and professional communication skills, both written and verbal. * A team player with the ability to work collaboratively across multiple departments. Additional Information: - Above average annual salary - Bonus - Hybrid working - Early Friday finish This role offers the opportunity to join a supportive and professional finance team within a stable and growing organisation. Responsibilities may evolve over time in line with business needs