About us:
ServerHouse are a fast growing innovative Fareham based data centre, cloud and connectivity provider. Established in 1995 we provide bespoke services for customers who need high availability, reliability and excellence 24x7
The role:
You'll join our 24x7 NOC team in being the first point of contact when our customers have a problem.
You'll use your training and technical knowledge to understand the customers issue and work out how to resolve it
You'll deal with customers servers, networking issues, escalations
You'll be on a 5 on 5 off shift pattern including 5 night, 5 early and 5 late shifts working an average of 30 hours a week.
You'll get exposure to a wide range of hardware, infrastructure and software systems
What we're looking for
Someone who is reliable
Has good fault finding skills
Confident professional phone manner
Good attention to detail
Able to work independently
Self motivated
Clear communicator both verbally and in written form.
Has their own transport (we're open Christmas day)
Full training will be given, no prior experience is required
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