Transport Supervisor
Northolt
£36000
Full Time Monday Saturday (5 days per week)
This is a hands-on supervisory role responsible for overseeing the day-to-day transport function, ensuring deliveries run efficiently, drivers remain compliant, and customers receive an excellent service at all times.
The successful candidate will have previous experience within a transport or logistics environment and must have experience using routing software.
Key Responsibilities
Driver Management
* Manage and optimise driver schedules and daily workloads
* Monitor driver performance including speeding, harsh driving, and penalties
* Support driver wellbeing, productivity, and performance standards
Compliance & Transport Operations
* Ensure compliance with all transport regulations, driver hours, and licensing requirements
* Monitor CPC certification and legal documentation
* Oversee vehicle checks, servicing schedules, and maintenance requirements
Routing & Delivery Optimisation
* Manage daily van routing using MaxOptra or similar routing software
* Maximise vehicle capacity and delivery efficiency
* Ensure all transport paperwork is completed accurately
Reporting & Performance Monitoring
* Produce KPI and operational performance reports
* Monitor delivery efficiency, driver hours, and vehicle conditions
* Identify opportunities for operational improvement
Incident & Customer Management
* Coordinate responses to vehicle breakdowns, accidents, and urgent delivery issues
* Work closely with Customer Service teams to resolve delivery concerns quickly and professionally
Leadership & Team Development
* Support onboarding and training of new drivers
* Lead by example with professionalism, organisation, and strong work ethic
* Assist with change management and continuous improvement initiatives
* Provide cover for the Warehouse Manager when required
Skills & Experience Required
* Proven supervisory experience within transport, logistics, or warehouse operations
* Essential experience using routing software such as MaxOptra
* Strong understanding of transport compliance and regulations
* Excellent communication and customer service skills
* Ability to prioritise and work effectively under pressure
* Strong leadership and team development abilities
* Experience with reporting, KPI analysis, and health & safety monitoring
Working Hours
* 8.5 hours per day (including 1 hour unpaid lunch)
* Core hours are mainly 06 00
* Shift patterns will fluctuate between:
o 05 30
o 08 30
Benefits
* Pension, Cycle to work scheme, Employee discount, Enhanced maternity leave, Enhanced paternity leave, Parking, Health & Wellbeing programme, Referral programme, Sick pay, Company events
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