At StarVale, we specialise in providing lottery management expertise to charities, not-for-profits, and hospices across the UK, helping them maximise their impact and fundraising potential.
StarVale is part of the Jumbo Interactive Group (ASX-300 JIN)—Over the past 30 years, we’ve grown from humble beginnings with a single computer to a global technology company. Partnering with over 15,000 good causes worldwide and helping raise more than £132 million last financial year
Innovation isn’t just part of what we do; it’s who we are. We develop cutting-edge solutions empowering our lottery and not-for-profit partners to raise funds for their vital causes. We believe in fostering an environment where talented people can innovate, grow, and have fun.
What you will be doing
As a Data Entry Administrator/Operator, you will work as part of a large team to ensure the efficient operation of the weekly lotteries. Responsibilities include running the processing company's mail, entering data into a system, and maintaining correct and up-to-date customer records. The role involves data entry and verification for new members, renewals, and payments, as well as managing debit/credit card transactions and reconciliation.
What Your Day-to-Day Will Look Like
* Mail opening: We process large quantities of physical mail from our supporters and ensure that every postal entry is opened, allocated, batched and processed.
* Data entry: This mail requires data entry into our internal system, so after processing the email, you will be required to add the information into the system.
* Working with our AI scanner: we have recently implemented an AI OCR scanner, which helps us to enter a large amount of data; however, there are some manual processes that would require your help, such as checking the data.
What You’ll be able to Bring to the Role
* Excellent computer literacy, ability to learn different systems,
* Ability to work under pressure and under tight deadlines,
* Pride yourself on accuracy and attention to detail,
* Operate with a customer service and continuous improvement mindset,
* Demonstrate great communication skills,
* Ability to work in a large, busy team.
Salary: £24,000 per annum, 37.5 hours per week
This position is subject to satisfactory Right to Work in the UK and DBS checks.
Our Ways of Working
At StarVale, we pride ourselves on being more than just a workplace - we’re a big, friendly team that thrives on collaboration and shared purpose. You’ll join a vibrant group of colleagues dedicated to making a difference - not just for our clients, but for the community as well. To ensure we provide the best support to our clients, this position is full-time and based in our office, with a Monday-to-Friday working pattern.
Why Join StarVale?
At StarVale, our team thrives because we invest in our people. Here’s what you can expect from us;
* Your birthday off perk
* 25 days of annual leave, plus public holidays
* Ability to purchase additional annual leave
* Commitment to Diversity, Equity, and Inclusion across the employee career journey.
* An Employee Assistance Programme where you can access free counselling and coaching sessions to improve your well-being.
* Focus on talent management, including career and skills development.
* An annual regional bonus scheme that rewards your contributions, dependent on company performance.
* Free on-site parking is available.
We are a 2025 Circle Back Initiative Gold Employer – we commit to respond to every applicant.