Job Overview
This is an exciting opportunity to join our award-winning business as part of a high-impact, fast-moving commercial projects team. It is a diverse role putting you in the centre of both commercial and product operations.
This role will suit a high-calibre individual who is comfortable handling responsibilities spanning account management / customer success, commercial negotiations, technical and product liaison, and various analytic and research initiatives. You will quickly take ownership of projects with impact, delivering new propositions and scaling existing operations. You will analyze performance data and use your findings to optimize existing digital products and partnerships, collaborate with cross-functional teams, contribute to product launches, and build external relationships with clients and partners.
This is a varied, hands-on role suitable for someone with circa 5 years experience in a product, digital operations, customer success, or similar environment within an internet or technology setting. It is ideal for an individual with business client-facing experience seeking to broaden their skills, make a measurable impact, and grow into greater responsibilities.
Responsibilities Will Include
Partnership Development
* Identifying new partnership opportunities and handling the RFP process, adding new products to our comparison sites.
* Organising and participating in partner meetings and identifying potential areas for growth within existing accounts.
* Negotiating partner commercials and contracts, with support from our commercial and legal teams.
Product and IT Coordination
* Acting as the trusted point of contact between the partner company and our IT team. Managing workflows, triage, and investigating issues during integrations and updates.
* Drafting and managing structured IT requirements, liaising with internal and external stakeholders.
* Identifying and implementing improvements to systems, integrations, and data usage.
Analytics and Research
* Monitoring business performance and providing accurate reports to partners, colleagues, and senior stakeholders.
* Preparing performance reports for partner meetings and coordinating follow-up actions.
* Maintaining accurate partner performance data in company systems.
* Supporting traffic acquisition campaigns, generating insights, and managing supplier relationships.
* Becoming a market expert, understanding customer, market, and industry trends to anticipate future needs and identify growth opportunities.
Personal Specification
Academics
* Honours Degree in computing, science, technology, engineering, mathematical, or business-related discipline (minimum 2:1).
* 3 grade Bs or above at A-Level are desirable but not essential.
Experience
* Circa 5 years relevant experience in a product, operations, or digital role (e.g., fintech, IT, e-commerce, SaaS, insurance, marketing operations), including customer success or external-facing activity.
* Familiarity with task management tools (e.g., Jira, Trello, Asana) and experience with WordPress, GA4, CMS, CRM, or reporting tools is beneficial but not essential.
Capabilities
* Empathetic and effective communicator across technical and non-technical audiences.
* Relationship builder skilled at nurturing successful partnerships.
* Highly organized, capable of managing multiple workstreams.
* Strong analytical skills to interpret data and document processes.
* Quick learner, proactive problem solver.
* Experienced in negotiating commercials and contracts.
* Proficient in Excel and clear documentation.
Personal Qualities
* Adaptable, curious, with strong commercial acumen.
* Enthusiastic, reliable, solution-focused.
* Motivated to own responsibilities.
* Thrives in agile environments with shifting priorities.
* Eligible to work in the UK.
* Aligns with company values: Smart, Efficient, Open, Passionate, and Accountable.
Company Values
* Smart: Innovative and strategic, finding better ways.
* Efficient: Maximizing productivity and value, minimizing waste.
* Open: Collaborative, diverse, welcoming new ideas.
* Passionate: Ambitious, positive, celebrating success.
* Accountable: Responsible, trustworthy, dependable.
Benefits
Competitive salary and comprehensive benefits package.
Location
Hybrid working policy: work from home and our Belfast office at Floor 4, Blackstaff Studios, 8-10 Amelia Street, Belfast, BT2 7GS.
How to Apply
Submit your CV to [application email or link].
The Company
Founded in 2003, with offices in Belfast and Timisoara, we are a leader in creating and hosting insurance, finance, and utility comparison engines. We operate our own brands and systems used by millions annually, enabling providers to reach target markets and consumers to find suitable financial products. Recognized with multiple awards, including Deloitte Fast 50 and Best Managed Companies awards.
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