Join to apply for the GM Service Engineer - UK wide role at Endress+Hauser Group
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Join to apply for the GM Service Engineer - UK wide role at Endress+Hauser Group
Service Engineer – (Instrumentation / Process Automation)
SICK/Endress+Hauser
UK wide
£45,000-50,000 + Bonus + Company Car
Role + Responsibilities for a Service Engineer:
The role requires servicing, commissioning, fault diagnostics/repair, and witnessing calibration work of a range of ultrasonic flow meters and associated solutions.
Main Responsibilities For a Service Engineer
* Commission, calibrate, and repair onsite instrumentation: Work across various industries within the company's customer database.
* Witness calibration work: Ensure that calibration procedures are followed accurately and provide verification of the calibration process.
* Liaise with service coordinators: Ensure all spares, tools, and paperwork are available to carry out duties. In case of non-completion, arrange or confirm the next site visit.
* Customer interaction: Communicate with customers prior to executing the job to ensure full understanding and advise on estimated time of arrival and any anticipated delays.
* Adhere to safety rules: Follow site safety rules, permit to work systems, and carry out risk assessments.
* Compliance: Work according to local and industry procedures and comply with industry codes of practice and the company's quality management system.
* Maintain company equipment: Ensure the upkeep of company-provided equipment such as laptops, cars, and tools.
* Travel requirements: Travel throughout the UK and possibly offshore. Periods of absence from home, including overnight stays in hotels, will be expected from time to time.
* Support other departments: Provide services and support to other departments and customers as deemed appropriate by the Field Services Manager.
* Training and development: Assist in the development and training of other engineers and workshop staff as required.
* Job reporting: Timely and accurate job reporting in accordance with the company's service report forms.
* Expense forms: Submit expense forms in accordance with the company's timescales.
Qualification + Profile for a Service Engineer:
* Experience of working within a field service role, in particular on customer based sites
* Background and experience in the UK Gas Network metering sites / bio-methane sites preferred
* Strong analytical and communication skills
* High level of computer literacy
* Good commercial awareness
* Have strong communication skills, both written and verbal
* Have strong interpersonal skills
* Have a high level of self motivation with attention to detail
* Have a high degree of customer service skills
* Be able to work on their own as well as member of a team
* Be able to understand and interpret technical drawings for the purposes of fault diagnosis and rectification
Requirements For The Role Of a Service Engineer
* Must hold a driving licence
* Have a flexible approach to the role as some jobs require working outside the contractual working hours, being away from home (when technically competent) and be expected to participate in a 24/7 response rota for Service Contracts
* Must be able to work at heights
Benefits + Perks for a Service Engineer:
* The security of working for an international family-owned company who are a global driver within measurement instrumentation.
* Company car (hybrid option) or Lease car / Car allowance
* Excellent training facilities and personal development plans for your career growth
* Flexible working
* Family social events throughout the year
* Excellent pension scheme
* Increase in annual leave with length of service.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Automation Machinery Manufacturing
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