Switchboard Operator needed in St Asaph Paying £15.70 per hr Ref 365862
Full time on a temporary basis
To provide a quality customer service to all members of the public
To answer calls received at a centralised switchboard and by use of prescriptive questioning, filter calls and direct callers to the relevant department or person promptly and effectively. Where suitable, advise and resolve at first point of contact.
To operate the switchboard fault reporting system in accordance with procedure and notify supervisor if any action is necessary.
The ideal candidate will be able to communicate fluently in English and Welsh