About The Role
About the opportunity
Alzheimer’s Society are working in partnership with Age UK and Carers in Herts to deliver the Dementia Support contract in Hertfordshire called Memory Support Hertfordshire. We work as a team of Dementia Advisors, Young Onset Dementia Advisors, Carer Dementia Advisors and Group Facilitators to deliver dementia support across the county.
We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in Hertfordshire working 35 hours per week.
You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.
Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals, and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.
You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you.
About you
You will have:
1. The ability and interest in supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives.
2. An understanding of dementia and the needs of those living with dementia and their carers would be an advantage but if you have had experience supporting with other diagnosis or support requirements this would be taken into consideration.
3. Experience with communicating with a wide range of people, adapting your approach to ensure understanding at all levels.
4. Able to network effectively and collaborating with other professionals to achieve a positive outcome for people.
5. Good IT skills, experience working with databases, Microsoft Office and virtual meeting software (Teams / Zoom).
6. The ability to travel across the County of Hertfordshire independently when required. This post will mainly cover South West Hertfordshire including Watford, Potters Barr, Borehamwood and Rickmansworth and therefore you would need to live in an easy commutable distance from these areas.
7. The ability to support with the running of groups and hubs
What you’ll focus on:
8. You will provide personalised support and to people affected by dementia in a variety of ways, whether in the service users own home, at groups or at other locations in the community, face to face, by phone, letter, or email. You will also assist service users to access other services, providing signposting and referrals.
9. Supporting people affected by dementia, families and carers to access vital services.
10. Improving people’s sense of well-being, enabling them to have more control over their lives.
11. Assisting with the identification of needs, providing information and access to relevant services.
12. Promoting our amazing service and building relationships with a range of health and social care professionals.
13. Providing cover for our groups including setting up and providing activities
Interviews for this role have been provisionally scheduled to take place on Teams on 18th June 2026.
About You
About Alzheimer's Society
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