You’ve nailed team leadership, now it’s time for more!
This Telesales Manager role is designed for an ambitious sales leader who wants to move into management, step into greater responsibility, and take their career to the next level.
About the Role
We’re looking for an experienced and dynamic individual to lead, motivate, and grow a thriving telesales (sales through service) team. You’ll be at the forefront of driving revenue growth, improving call centre operations, and ensuring the delivery of exceptional customer service.
This is a hands-on leadership role, ideal for someone who thrives in a fast-paced sales environment and has a proven record of exceeding targets.
What You’ll Be Doing
* Lead, manage and inspire a telesales team to exceed performance targets.
* Recruit, train, and onboard telesales staff, ensuring high-quality standards.
* Monitor KPIs, call metrics, and conversion rates to improve results.
* Collaborate with marketing and other departments to drive sales campaigns.
* Conduct regular performance reviews and appraisals.
* Oversee day-to-day call centre operations, identifying opportunities for added value.
What We’re Looking For
* Proven leadership experience as a Telesales Manager or similar.
* Strong knowledge of CRM and telephony systems.
* A track record of hitting and exceeding sales targets.
* Excellent leadership, coaching, and motivational skills.
* Strong organisational and analytical abilities.
* Proactive, problem-solving mindset with the resilience to thrive under pressure.
What’s on Offer
* Base salary with uncapped performance-based bonus.
* Annual pay reviews.
* Pension scheme & private healthcare.
* 28 days’ holiday (rising to 30 with service) + option to buy more.
* Regular team socials, parties, and recognition vouchers.
* Excellent working environment with onsite parking.
* Free onsite parking.
* Cycle to Work scheme.
Why Apply?
This is a fantastic opportunity to shape and lead a telesales team within a supportive and ambitious business.
If you’re a proven sales leader with the drive to deliver results and inspire a team, we’d love to hear from you.
Apply today to be considered!