Purpose of the Role
As a Starbucks Barista, you will deliver an exceptional customer experience, serving high-quality beverages and food in a friendly and efficient manner. You will contribute to a welcoming and safe environment while supporting the team and the store’s operational goals.
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Key Responsibilities
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Greet customers warmly and provide excellent customer service.
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Take accurate orders and operate the point-of-sale system.
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Prepare and serve coffee, tea, specialty drinks, and food items according to Starbucks recipes and standards.
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Operate espresso machines, grinders, and other café equipment safely and efficiently.
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Maintain cleanliness and hygiene of work areas, equipment, and customer spaces in line with health and safety standards.
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Restock supplies and monitor inventory levels to ensure smooth store operations.
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Collaborate with team members to achieve store goals and provide support during busy periods.
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Follow all company policies and procedures, including cash handling, safety, and food hygiene requirements.
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Assist with training of new team members when needed.
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Person Specification / Skills and Qualifications
Essential:
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Strong communication and interpersonal skills.
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Friendly, customer-focused attitude.
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Ability to work in a fast-paced environment and multitask effectively.
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Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays.
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Basic cash handling and transaction processing skills.
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Physical ability to stand for extended periods and lift/move stock when necessary.
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Willingness to follow company standards and maintain quality and safety practices.
Desirable:
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Previous experience in hospitality, retail, or food service.
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Knowledge of coffee preparation and brewing techniques.
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Experience in a team-oriented environment.
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Working Conditions
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Standing for long periods and working on your feet.
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Handling hot beverages and equipment.
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Working under pressure during busy periods.
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Regular interaction with customers and team members.
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Opportunities for Development
Starbucks provides opportunities for career growth, training, and development. Baristas may progress to supervisory roles, store management, or other positions within the company.