Are you passionate about delivering exceptional customer service and ensuring smooth after-sales operations? We’re looking for a dedicated After-Sales Support Executive to join a growing UK Operations Team. This is a fantastic opportunity to play a hands-on role in supporting customers across multiple brands while driving continuous improvement in after-sales processes. What You’ll Do Carry out detailed inspections of returned products at third-party premises, ensuring full compliance with HSE standards. Provide outstanding customer support with a focus on first-time resolution and satisfaction. Build strong relationships with service centre agents, dealers, and key stakeholders. Manage customer interactions end-to-end, from authorising product collections to coordinating repairs under guarantee. Identify opportunities to streamline processes and improve operational efficiency. Support departmental projects from concept through to delivery. Travel across the UK as required to conduct inspections and support customer needs. Continuously develop product knowledge and contribute to personal and team growth. What We’re Looking For At least 1 year’s experience in customer service or sales support with a track record of resolving customer issues effectively. Strong problem-solving and multitasking skills with excellent attention to detail. Confident communicator, both written and verbal, with good relationship-building skills. Proficient in Microsoft Office and experienced in using CRM systems. Analytical mindset with accurate data entry skills. Self-motivated, trustworthy, and able to work independently as well as part of a team. Full UK driving licence (essential). What’s On Offer Alongside joining a supportive and forward-thinking team, you’ll enjoy a comprehensive benefits package, including: 25 days’ holiday bank holidays Private medical and dental insurance Group life assurance Annual gym allowance Free on-site parking On-site restaurant and coffee shop Work-from-home option after initial training period Discounts on a wide range of products