Job Title: Operational Super User Location: Dunstable Distribution Centre Reports to: Operational Team Leader Department: Logistics / Supply Chain AM Shifts: 6am-2pm Are you ready to develop your leadership career in logistics? We’re looking for an ambitious Operational Super User to join our high-performing team at SRDC in Dunstable. This role provides hands-on experience and training across multiple warehouse functions, preparing you for a future Team Leader position. Key Responsibilities Plan and direct warehouse resources to meet operational targets, escalating issues where necessary. Monitor performance data, complete KPIs, and use trackers to ensure productivity and efficiency. Support colleagues on the floor, offer guidance, resolve process queries, and coach team members. Operate and troubleshoot WMS systems and other internal tools effectively. Assist the Team Leader with rotas, shift planning, training, recruitment, and absence management. Contribute to team briefings, handovers, and meetings by sharing updates and actionable insights. Ensure compliance with Health & Safety policies, escalate risks, and support with incident documentation. Deputize for the Operational Team Leader as needed and actively engage in operational improvement projects. Produce capability reports and support continuous improvement across your area. What We’re Looking For Solid understanding of warehouse processes and how they link to wider DC performance. Excellent communication skills and the ability to build strong relationships across all levels. A proactive mindset with a strong desire for learning and progression. Ability to manage time, adapt to change, and maintain high attention to detail. Confidence in using data, KPIs, and systems to drive results. Flexible and reliable with a team-first attitude. Why Join Us? This is the perfect development role for someone seeking a future in warehouse leadership. As an Operational Super User, you’ll gain the skills, experience, and visibility to take your logistics career to the next level—while making a real impact on daily operations. Here's What's In It For You 33 days holiday rising to 38 days with length of service (inclusive of bank holidays) 2 staff discount codes for yourself and a family member or friend 30% discount on Superdrug Own Brand Products both in store and online Company pension matching and bonus We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets! Unrivalled Learning and Development programmes Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support Come and be part of something special. For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/