Contract Manager
As a Contract Manager, you will be responsible for overseeing a portfolio of housing-related support contracts. You will ensure that services deliver value for money, drive continuous improvement, and maintain high standards of accommodation and support. While previous contract management experience in a housing setting is desirable, it is not essential—comprehensive training on housing and homelessness will be provided for the right candidate. Initially the hours will be 18.5 per week but as additional funding will be available from1st April the hours will increase to 25.9 per week from then.
About us
At Cheshire East Council we are resident and partner focused with a vision to enable prosperity and wellbeing for all. People really are at the heart of everything we do and that starts with our incredible workforce. We promote a culture of high performance where people can aspire, thrive and flourish, where we strive to deliver best value in everything we do.
For us, success isn’t just about what we achieve, but how we achieve it together. We promote curiosity, excellence, innovation and continuous improvement.
We are values led and committed to wellbeing and inclusion for all, where our employees co-created our values of drive, integrity, respect and collaboration which inform all that we do.
We are proud to work for Cheshire East Council and believe you would be too, so come and join us!
Join us on a meaningful journey at Cheshire East Council
Join a team that’s compassionate, forward-thinking and deeply committed to making a difference. Our residents are at the heart of everything we do, and your role will be a key part of our transformation journey. This is your chance to be part of something meaningful where your ideas, energy and work can create real impact every day.
About the Role:
1. Evaluate data and intelligence from contracted services to ensure compliance with service specifications and delivery standards.
Manage all aspects of contract administration, including service user interviews, staff engagement, data and premises audits, and monthly performance reviews.
Liaise with staff, service users, and stakeholders to ensure high-quality, high-impact outcomes.
Provide dedicated contract management support to the Accommodation Supply Team Leader and contract providers, especially in response to changing pressures or high-risk situations.
Analyse local, regional, and national data to benchmark need, demand, and resources, supporting effective planning and resource management.
Identify and address cross-contract and inter-departmental issues to ensure strategic objectives are met.
Collaborate with partner agencies (e.g., health, social care, housing providers) to deliver integrated, value-for-money services.
Support the development and delivery of the Council’s Homelessness Strategy and related policies.
Identify and implement new policies and initiatives to prevent homelessness.
Review and improve working procedures in consultation with your line manager.
This is just a snapshot of some of the exciting things you’ll be doing in role, to find out more about the other key responsibilities of the role please view the attached job description.
About you:
Strong organisational skills and a proactive approach to contract management.
A commitment to achieving high-quality outcomes and value for money.
The ability to lead improvements in service provision and ensure the support staff within services are well-trained.
Flexibility and the ability to work independently within a small, supportive team.
A full driving licence and access to a car (travel expenses covered).