Looking for a fresh start in HR, real-world experience, and a great salary - all without student debt? If that sounds like you, keep reading - this could be the perfect opportunity!
As a People Shared Service Admin Apprentice, you will learn to be responsible for handling employee records, supporting with payroll and on-boarding activities, and assisting with basic administration and supporting day-to-day People operations. You'll be part of a wider team, and you will learn how to support various functions around the business including Recruitment, Technology & Payroll.
Your responsibilities will vary from maintaining and managing the various reports to scheduling interviews for upcoming roles, all whilst looking for ways to improve the existing processes.
Key Responsibilities:
* Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers.
* Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions.
* Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media.
* Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results.
* Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role.
* Managing HR Information: Maintains required HR records as part of services delivered.
* Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role.
Training and Requirements:
Training schedule: HR Support Level 3. On the job training provided and biweekly project work assigned by the training provider.
* GCSE in English (grade 4-9)
* GCSE in Maths (grade 4-9)
* Share if you have other relevant qualifications and industry experience.
The apprenticeship can be adjusted to reflect what you already know. Desired skills include:
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Analytical skills
* Logical
* Team working
* Initiative
* A 2nd European Language
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