£28,365.79 Per Annum / £13.64 Per Hour, 40 Hours per week
We are looking for an Assistant Front Office Manager with a proven track record of driving standards and delivering an exceptional guest experience. This role may be in a supervisory position or as a Reception Manager.
The successful candidate will lead with purpose and vision, using their commercial expertise to enhance hotel standards. Innovation and responsiveness to various situations are essential.
Monitoring guest satisfaction, setting departmental targets, and objectives will be key responsibilities.
The Assistant Front Office Manager will oversee the Front Office team. Building a high-performing team across the division is crucial for success.
We operate 7 days a week, 365 days a year, requiring flexibility to work various shifts and days. Our busiest times are evenings and weekends, but shift patterns and hours are flexible and discussed at interview.
We offer career development opportunities, including nationally recognized apprenticeships alongside detailed brand training. Details of popular courses are available on our careers page.
In addition to competitive pay, we provide:
* Exclusive discounts for staff, friends, and family
* Valor team member rates at UK hotels from £30 Bed and Breakfast
* Discounted stays for friends and family
* 50% discount in our restaurants and bars
* Free meals on duty
* High-street discounts on various shops and experiences
* Up to 40% savings on bikes via the Cycle To Work Scheme
* Refer-a-friend bonuses starting at £250
We prioritize your health and wellbeing, offering:
* A wellness calendar including healthy lunches, walks, and pay day treats
* Access to our Employee Assistance Programme for confidential support 24/7
* Healthcare Cash Plan options from £5/month
We support your career growth with:
* Fully funded apprenticeship programmes
* Internal development initiatives
* Monthly and annual service awards
Interested in joining us? We are an equal opportunities employer and welcome applications from all qualified individuals regardless of race, sex, disability, religion, sexual orientation, or age.
Our UK portfolio includes 37 hotels across brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott, and Courtyard by Marriott. We have ambitious growth plans for 2025 and beyond.
#J-18808-Ljbffr