T echnical Technologist / Customer Technologist | Monday-Friday | 25 Days Holiday | Weekend On-Call Rota Are you a detail-driven technical professional with a passion for quality, food safety, and fresh produce? Do you thrive on managing customer relationships, driving continuous improvement, and protecting brand integrity? Were looking for a Technical Technologist to support our Technical Manager and play a key role in delivering exceptional Quality, Food Safety, Legality, Sustainability, Ethical and Technical standards across our production and supply base.
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
About the Role This is a varied, hands-on role where youll act as the primary technical contact for key customer accounts, working closely with internal teams, suppliers, and growers to ensure products consistently meet both customer and business standards.
Youll be at the heart of technical compliance, performance monitoring, and innovation
- from supplier due diligence and audits to NPD support and seasonal crop reviews.
Key Responsibilities Support the Technical Manager in maintaining high standards across quality, food safety, legality, sustainability and ethics Act as the main technical contact for assigned customer accounts Manage customer technical systems, specifications, policies and documentation Prepare and analyse reports, spreadsheets and KPI data (weekly, monthly, quarterly) Coordinate product samples, varietal approvals, benchmarking and evaluations Monitor complaints, QSL, rejections and RTM data, delivering insight and performance tracking Participate in supplier approval, due diligence, ethical and environmental monitoring Support and participate in internal, customer and third-party audits Lead and contribute to investigations using CI tools to resolve quality and performance issues Engage with suppliers and growers on seasonal planning, spec alignment and improvement plans Visit suppliers and growers to review performance and identify opportunities Support NPD, innovation and artwork processes from concept to launch Host and coordinate site and supplier visits with clear objectives Promote best practice in hygiene, health & safety and environmental standards What Were Looking For Experience in food manufacturing, fresh produce or FMCG technical roles xjlbheb Strong understanding of food safety, quality systems and customer standards Confident communicator with customers, suppliers and internal teams Highly organised, data-driven and able to manage multiple priorities Proactive mindset with a passion for continuous improvement Whats in It for You? ? Competitive salary ? 25 days holiday ? Monday-Friday working pattern ? On-call weekend rota ? Opportunity to work closely with growers, suppliers and major customers ? A business that values quality, integrity and innovation Interested? Apply today and be part of a business where quality, care and collaboration sit at the heart of everything they do.
For further information please contact Luan Harrison at MorePeople on