Role Purpose
The Bid Hub Knowledge Content Manager is responsible for producing, maintaining and improving bid and proposal knowledge assets used across proposals, credentials and PQQ responses. The role works under the direction of the Bid Hub Knowledge Senior Manager to ensure content is accurate, consistent in tone and messaging, and ready for rapid reuse through the firm’s proposal automation system.
Within the Content capability the role applies the firm’s content methodology, standards and editorial processes. A core part of the role is ensuring content is audience‑aware—supporting personalisation by buyer type and stakeholder needs—and that feedback from live bids and pursuits is captured and fed into ongoing asset refresh.
Key Responsibilities
* Draft, edit and maintain core bid content assets including credentials, case studies, standard responses and PQQ materials.
* Ensure content is evidence‑based, clearly written, and suitable for reuse across multiple submissions and stakeholders.
* Maintain version control and follow agreed review/expiry processes to keep content current.
* Structure and maintain content so it can be adapted for different audiences and buyer types while remaining consistent with approved messaging.
* Ensure assets include guidance or variations where appropriate to help bid teams tailor responses to buyer priorities, sector context and decision‑maker needs.
* Capture common buyer concerns and objections and reflect these in updated content and proof points.
* Apply Content capability standards for commissioning, approvals, quality and storage of assets.
* Ensure assets are stored and tagged in the agreed single source of truth so stakeholders can find and reuse them.
* Work with the Head of Content and proposition owners as required to reflect updates in bid‑ready language.
* Support the Bid Hub Knowledge Senior Manager to secure inputs from subject matter experts and teams across the business.
* Prepare briefs for contributors, manage timelines for reviews/approvals, and track completion of content updates.
* Support the creation and ongoing refinement of template content for the automation tool, ensuring wording, structure and tone are consistent.
* Capture feedback from live bids and pursuits, including objections, differentiators, proof point gaps and buyer signals.
You will be someone with
* Strong writing and editing skills, ideally in bids/proposals or professional services content environments.
* Ability to translate complex solutions into clear, persuasive and compliant bid‑ready content.
* Strong attention to detail, version control discipline and comfort working to deadlines.
* Confident working with subject matter experts and managing review/approval loops.
* Comfortable operating within defined standards, templates and governance processes.
* Able to interpret buyer needs and bid feedback and convert them into practical content and personalisation improvements.
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