Role Job Description:
This role is based within the clubhouse shop and supports
the senior golf team with the smooth running of the Pro-shop and golf related
services.
As a member of the operations team, this role will provide
broad training and experience of operating an international golf destination and
modern membership club.
Working with golf, retail and event, and alongside
hospitality, food and beverage and hotel teams on the delivery of 5-star guest
experiences for golfers, members, residents, visitors and guests, this is a retail,
sales, service and delivery role that requires a demonstrable commitment and
passion for golf.
The role operates on a shift-based system including weekend
working in line with the seasonal needs of the business.
Contract: Permanent, Full-time
Reports to: Director of Golf
Key Duties & Responsibilities:
* Key duty to support the pro shop retail
functions including stock management, displays, ordering and selling
* Assist with the day-to-day Pro-shop, bookings
and golfer’s check-in experience
* Opportunity to support, promote and deliver high
quality coaching for individuals, guests, members and groups
* Assist with junior and youth coaching programmes
throughout the year
* Provide club repairs services to the highest
level and standard
* Support the delivery of all golf operations and
functions including events, group bookings and club activities to ensure that
exceptional 5-star services are delivered at all times
* Maintain a detailed knowledge of all products
and services on offer within the resort
* Promote and upsell packages, events, memberships
and site wide facilities and services
* Support membership retention and growth through
proactive communications and activities
* Any other duties required by management to
ensure the smooth operation of the business and delivery of 5-star services
Qualifying Criteria:
* Commitment to PGA qualifications and training
* Excellent communicator with a passion for golf,
retail and sales
* Professional and confident manner with an
outgoing personality
* Commitment to high quality standards and keen
eye for detail
* Ability to work in a fast-paced and demanding
customer-facing environment
* Team player with an ability to multi-task and
work independently
* Positive and flexible approach to work
* Excellent time management and organisational
skills
* Proof of eligibility to work in the United
Kingdom
* Full, clean, driving license
Salary & Benefits:
Competitive salary & benefits package.