Summary We are looking to recruit an enthusiastic, team player to join Manor Teaching School Hub! The core purpose of an Apprentice Administrator is to support the day-to-day operations with a variety of administrative activities enabling the Teaching School Hub to operate effectively and efficiently. Wage £14,526.20 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices Check minimum wage rates (opens in new tab) Training course Business administrator (level 3) Hours 37 hours per week, Monday to Friday Exact shifts TBC. 37 hours a week Start date Monday 1 September 2025 Duration 1 year 6 months Positions available 1 Work Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. What you'll do at work Respond to Teaching School Hub (TSH) enquiries via email and telephone. Provide administrative support for the Lead Administrator, Director and Deputy Director of the TSH Support the advertising of Early Career Framework and National Professional Qualifications programmes Support preparing delegate packs for conferences and clinics Update participant information on the appropriate systems Marketing all elements of The Golden Threads to increase engagement with all TSH activities via social media channels Distribute newsletters, celebration cards etc Attend weekly TSH meetings and minute meetings as applicable Undertake appropriate training as required Where you'll work ETTINGSHALL ROAD BILSTON WV14 9UQ Training Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. Training provider LET ME PLAY LIMITED Training course Business administrator (level 3) Understanding apprenticeship levels (opens in new tab) What you'll learn Course contents Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required. Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks. Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department. Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation. Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required. Training schedule This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship. Requirements Essential qualifications GCSE in: English Language (grade Grade C/4 or above) Maths (grade Grade C/4 or above) Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Team working Other requirements Passing an enhanced Disclosure and Barring Service (DBS) check Having an awareness of GDPR and handling sensitive information appropriately About this employer The Manor Teaching School Hub is based at Manor Primary School, an Outstanding school in Wolverhampton and the lead school for a growing MAT. We build upon some of the established expertise of schools who were part of the previous Teaching School structure in Walsall and Wolverhampton guaranteeing experience and capacity when delivering the Golden thread. For over a decade, we have been at the forefront of educational innovation, shaping the landscape of professional development through evidence-informed practices. Supported by partners such as Matrix Academy Trust, South Staffordshire Learning Partnership, Mercian Trust, and St Bartholomew’s MAT, we deliver evidence-informed programmes which form the golden thread of CPD. Collaborating closely with Ambition Institute, local Maths Hubs, Research Schools, Computing Hub, English Hub and Science Learning Centre, we are committed to connecting educators to the very best of local CPD giving them the tools and knowledge necessary to transform lives. https://www.manorteachingschoolhub.com (opens in new tab) Company benefits Excellent Contributory Workplace Pension Scheme. Lifestyle Savings: Secure discounts at leading UK retailers, dining, and entertainment venues. Counselling: Access to professional counselling services, without waiting periods through VivUp. After this apprenticeship The Trust has undergone extensive growth in recent years and this is expected to continue. As such, there is the expectation that there will be promotion opportunities for the right candidate once the apprenticeship has been completed either within our Teaching School Hub or one of our schools. Ask a question The contact for this apprenticeship is: Manor Teaching School Hub Lou Wedge info@manorteachingschoolhub.com The reference code for this apprenticeship is VAC1000331278.