NW Regional Compliance and Data Quality Officer
Join to apply for the NW Regional Compliance and Data Quality Officer role at HM Courts & Tribunals Service (HMCTS)
NW Regional Compliance and Data Quality Officer
3 days ago Be among the first 25 applicants
Join to apply for the NW Regional Compliance and Data Quality Officer role at HM Courts & Tribunals Service (HMCTS)
General Information Salary £29,303 - £31,061 Working Pattern Full Time, Part Time Vacancy Approach External Location Ashton-under-Lyne, Barrow-in-Furness, Birkenhead, Blackburn, Blackpool, Bolton, Bootle, Burnley, Carlisle, Chester, Crewe, Lancaster, Liverpool, Manchester, Preston, St Helens, Stockport, Warrington, Wigan, Workington Region North West Closing Date 10-Sep-2025 Post Type Permanent Civil Service Grade EO Number of jobs available 1 Reserve List 12 Months Job ID 9334 Descriptions & requirements Job description
Proud to serve. Proud to keep justice going.
About Us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, w people and businesses access potentially life-changing justice. Were looking for individuals who are committed to public service and making a difference in peoples lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
About The Role
The Compliance and Data Quality Support Officer will work to support HMCTSs compliance requirements and data quality under the leadership of the Regional Support Unit (RSU). The role will report to the Regional Performance Lead and will be responsible for providing consistent and effective administrative and analytical support to the Performance Lead to ensure compliance and data quality reporting requirements and practices are embedded within a region. This will include acting as a first point of contact for front-line regional staff undertaking compliance and data quality reporting to provide advice, resolve issues and escalate key findings. This will also include monitoring courts completion of required reports and undertaking analysis to visualise and present this to the Regional Performance Lead within the regional support unit. This work will support the Regional Delivery Director and Service Owner in improving compliance and data quality across the region, through ensuring courts are regularly monitoring and reporting on key compliance and quality indicators.
Accountable To The Regional Performance Lead For
Monitoring Data Quality Activity Reporting:
* Monitor the completion of required data quality activity reports on a weekly, monthly, and quarterly basis, undertaken by geographically dispersed frontline staff.
* Developing a virtual community of frontline staff undertaking data quality reporting, ensuring they are supported and guided effectively. Develop and maintain effective means of regular communication that enables you to provide direction and guidance and allows staff to escalate issues and queries as required.
* Produce management information and insight, as required, relating to compliance and data quality activity reporting within your region. Identify trends and issues that require resolution and communicate these two decision-makers. Regularly present this to the Performance Lead.
* Liaise with the wider network of Compliance and Data Quality Support Officers to provide responses to queries w information is already recorded or known in the corporate memory.
* Provide advice, guidance on compliance and data quality matters escalated to you by frontline staff. Decide when necessary to escalate issues further for senior staff awareness and involvement.
Please refer to the role profile attachment below for more information.
Additional Information
Applications for part-time working would be considered however due to the nature of the role the minimum hours would be 30 hours per week over 5 days.
The post holder will be based at one of our HMCTS sites in the NW Region. Regular travel to Regional Support Office in Manchester is required
Blackpool Civil and Family Court site at Chapel St is permanently d and new courthouse is under construction.
Hearings: Fleetwood Court, The Esplanade, FY7 6AT,
Admin: 2-8 Market Street, Blackpool FY1 1ET. DX 724900 Blackpool 10.
The reserve list for this campaign will be managed in accordance with location preference/s, as indicated in your application. We will appoint in merit list order for each location outlined in the vacancy and hold a separate locational reserve list for each of these locations. After appointments have been made using this locational appointment process, any remaining candidates who met the benchmark for the role will remain on a locational reserve list in accordance with their preferences for 12 months. Please only indicate preferences w you are prepared to work. If you are subsequently offered a role from the reserve list for a location preference indicated in your application and decline it, you will be removed from the reserve list for the vacancy, across all locational preferences.
Skilled Worker Visa
From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria .
Additional Information
EXTERNAL ONLY
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements w business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyones circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity).
For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its locations respective pay scale (any legacy arrangements/locations will need to be amended).
Some of MoJs terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.
All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, w they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJs Flexible Working policy.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years service.
T is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. T are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Support
* A range of Family Friendly policies such as opportunities to work reduced hours or job share.
* Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
* For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
* Paid paternity, adoption and maternity leave.
* Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
* To Transformative Business Services (0345 241 5359 (Monday to Friday 8am - 6pm) or e mail );
* To Ministry of Justice Resourcing team ();
To the Civil Service Commission (details available
* )
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.
Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wver it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
Civil Service Nationality Rules
This Job Is Broadly Open To The Following Groups
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
Reserve list
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.
Contact Information
MoJ
If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail
Please quote the job reference 9334
HMPPS
If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail
Please quote the job reference 9334
Job Description Attachment
* Regional Compliance and Data Quality Support Officer - RP.docx (Job Description Attachment)
Select new file Application form stage assessments Behaviours Behaviours Application Form Question Word Limit 250 Communicating and Influencing Experience We will assess your experience for this role via the following methods CV or Work History Evidence of Experience CV or Work History Interview stage assessments Interview Dates Interviews will be via MS Teams on a date to confirmed Behaviours Changing and Improving Communicating and Influencing Managing a Quality Service Strengths Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed. Use of Artificial Intelligence (Al) You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own. Level of security checks required Baseline Personnal Security Standard (BPSS)
LNKD1_UKTJ
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Quality Assurance
* Industries
Operations Consulting
Referrals increase your chances of interviewing at HM Courts & Tribunals Service (HMCTS) by 2x
Get notified about new Quality Officer jobs in Ashton-Under-Lyne, England, United Kingdom.
Northwich, England, United Kingdom 1 month ago
Manchester, England, United Kingdom 11 hours ago
NW Regional Compliance and Data Quality Officer (Ref: 9334)
Manchester Area, United Kingdom 2 days ago
Manchester, England, United Kingdom 3 weeks ago
Macclesfield, England, United Kingdom 2 weeks ago
Quality & Compliance Specialist (Materials Management)
Macclesfield, England, United Kingdom 2 weeks ago
Huddersfield, England, United Kingdom 2 weeks ago
Clinical Quality Assurance, QA Senior Specialist
Manchester, England, United Kingdom 17 hours ago
Manchester, England, United Kingdom 1 week ago
Compliance Officer - Repairs and Voids (Bradford)
Bradford, England, United Kingdom 2 weeks ago
Manchester, England, United Kingdom 1 month ago
Manchester, England, United Kingdom 1 month ago
Manchester, England, United Kingdom 1 month ago
Manchester, England, United Kingdom 19 hours ago
Manchester, England, United Kingdom 1 month ago
Director of Nursing/Deputy to Regional Chief Nurse
Manchester, England, United Kingdom 1 week ago
Bolton, England, United Kingdom 3 days ago
Manchester, England, United Kingdom 1 week ago
Blackburn, England, United Kingdom 1 month ago
Medical Director and Consultant Forensic Psychiatrist
Greater Manchester, England, United Kingdom 15 hours ago
Performance and Quality Improvement Officer
Manchester Area, United Kingdom 17 hours ago
Manchester, England, United Kingdom 1 month ago
Manchester, England, United Kingdom 1 day ago
Oldham, England, United Kingdom 4 weeks ago
Warrington, England, United Kingdom 1 day ago
Greater Manchester, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 3 weeks ago
Manchester, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 2 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr