As a key member of the PYC team, you’ll help shape a vibrant, inclusive youth club experience.
Responsibilities
* Have excellent communication skills and be able to motivate and effectively engage young people, with the ability to converse at ease and provide advice in accurate spoken English.
* Have relevant experience of working with young people aged 11–19, preferably in a youth club or another informal setting.
* Build trusting relationships with young people to encourage participation and personal growth.
* Plan and deliver creative, engaging activities that reflect young people’s interests and needs.
* Lead on the club’s Duke of Edinburgh’s Award programme, including all related administration and coordination.
* Take charge of the club in the Youth Manager’s absence, ensuring a safe and welcoming environment.
* Support staff, volunteers, and students, and role model professional practice in all settings.
* Be open-minded but recognise and challenge inappropriate behaviour or language when necessary.
* Conduct occasional detached (outreach) work across Portsmouth, offering support to young people and signposting to other agencies.
* Make sound decisions to ensure the safety and wellbeing of young people, staff, and the wider community.
* Lead debrief sessions with the team and submit accurate monitoring data to service managers.
* Communicate effectively with parents and carers regarding progress, behaviour, or safeguarding concerns.
* Represent PYC at meetings and collaborate with other services.
* Carry out essential administrative tasks, including:
* Data entry and record keeping
* Planning and booking off-site trips
* Completing risk assessments for activities
* Managing social media accounts
* Completing safeguarding referrals
* You will be based at one of our youth clubs in Portsmouth working during the day plus a minimum of 4 weekday evenings until 2100 hours. You will be flexible to provide cover at any of our youth clubs when needed.
Skills
* Connects easily with young people and understands their world.
* Has experience in informal education or youth work settings.
* Can lead and support a team with confidence and compassion.
* Is passionate about youth voice and participation—you believe young people should help shape the services they use.
* Can recognise when young people are having issues and respond appropriately, offering support and signposting.
* Is organised and confident in managing administrative responsibilities.
* Can manage challenging behaviour using restorative approaches and de-escalation techniques.
* Champions inclusivity and equality, and isn’t afraid to challenge discrimination.
* Can track and celebrate young people’s achievements, including through DofE and other accreditations.
* Has up-to-date working knowledge of safeguarding children and young people.
* Is resilient when faced with difficult and challenging situations.
* Is flexible and willing to support other PYC youth clubs across Portsmouth.
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