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Service centre manager

Nelson
NRG Riverside
Centre manager
Posted: 5 September
Offer description

Overview

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Role details

* Salary: £49,140 per annum + Company car + Bonus
* Hours: 45 hours per week Monday - Friday
* Location: Pendle (depot coverage includes Burnley)


What we’re looking for

* Extensive experience from within a HGV Technician/ Mechanic role
* Leadership - Experience within a management/ supervisory capacity
* Experience in the Waste/Recycling industry would be great, but not essential
* Municipal experience including working on Refuse trucks is a plus
* Excellent customer service
* Great team player whilst also able to work on own initiative
* Awareness and understanding of Health and Safety practices


Responsibilities

* As the Service Centre Manager your primary responsibility is the day to day supervision of workshop staff including allocation of daily workload, monitoring and controlling workshop quality, and ensuring productivity is at an optimum level
* Motivate, coach and direct workshop staff as well as managing attendance, timekeeping, and rest breaks to ensure consistent productivity
* Repair and maintenance of all fleet vehicles as required
* Ensure all service and repairs meet customer and DVSA standards
* Ensure productivity sheets are completed and passed to the administrator for processing
* Ensure service and defect job cards are filled in and signed off correctly, ensuring standard times of service and repair are adhered to
* Ensure Health and Safety procedures are followed
* Review and sign off vehicle service/job cards, ensuring information provided is correct and compliant before submission for close down
* Liaise with Contract Manager on a daily basis to ensure the SLA customer requirements are met
* Ensure housekeeping of the workshop is kept to a high standard and stores are kept tidy and well organised
* Ordering of parts and other consumables
* Key Holder


Benefits

* Excellent depot based bonus opportunities up to £3,500!
* Company Car
* Equivalent of 33 Days annual leave (inclusive of statutory)
* Salary Sacrifice pension
* Enhanced Parental Leave
* Company Sick Pay
* Employee Assistance Program
* OnDemand GP and face to face counselling sessions
* Online health advice portal
* Benefits portal including retail, leisure, and holiday discounts
* Dedicated training and development to support your career with our business
* Recommend a friend bonus (Up to £2,000!)
* Death in Service (available from day one of employment)
* Wellbeing programme
* Free onsite parking
* Free uniform


How to apply

We accept applications in all varieties. We welcome all types of applications, whether you are a budding poet or artist, a songwriter, or a wordsmith where a traditional CV is more your style.

For video/photo applications please ensure you demonstrate, similar to a traditional CV, that you meet the required skills and experience for the role to give you the best opportunity to be shortlisted for an interview.

If you wish to apply with a video, please upload a word document stating you have emailed your application and send your file to alexandra.bent@nrgriverside.com (Please note – this is only for video or photo applications).

NRG Riverside has a recruitment process that is fair, inclusive and free from bias and we encourage our applicants to let us know if we can make it more user friendly for them. If our vacancies sound exciting, but your experience doesn’t 100% align, we still want to hear from you and would strongly encourage you to apply. We are proud to be an equal opportunity employer and are committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin ancestry, citizenship status, veteran status, and any other legally protected status under anti discriminatory laws.


Seniority level

* Mid-Senior level


Employment type

* Full-time


Job function

* Other


Industries

* Truck Transportation
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