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Human resources support officer (ref: 10988)

Beverley
Ministry of Justice
Support officer
Posted: 21 October
Offer description

Position Overview

Reporting to a HR Team Leader, this position sits within the HR Business Partner - Organisational Design and Development (HRBP OD&D) function within Judicial Office HR, an arms length body of the Ministry of Justice. This is a key role in providing HR support to all Judicial Office Holders (JOHs).


Summary

With a passion for people and a proven ability in administrative functions, the post holder will combine their organisational ability with the demands of analysing information, providing advisory support, or escalating to stakeholders where needed.


Responsibilities

The post holder will be responsible for delivering a high-quality HR service via a digital platform and providing HR support for all judicial office holders.


Tasks and skills required for the post include

* Providing front line support to all judicial office holders
* Excellent communication skills
* Asking questions to identify the primary nature of any query
* Escalation to stakeholders and centres of expertise where appropriate
* Undertaking high volume transactional and administrative tasks
* Maintaining, updating, and improving a HR knowledge bank on a digital platform for judicial office holders to utilise
* Reading and understanding policies and procedures to provide query responses
* Providing clear, accurate HR advice from relevant policies to judicial office holders
* Manage competing work demands, whilst providing a professional service to judicial office holders
* Analysing and creating data sets and charts to help inform future focus and performance of the HR service
* Ability to identify trends and patterns escalating these where needed
* Supporting the judiciary on wider tasks relevant to HR
* Providing support to a HR Advisor on casework, administration and projects as required
* Communicating via phone, MS Teams calls and email with judicial office holders on sensitive topics, including in relation to sickness absence
* Attention to detail inputting HR information into relevant systems
* Identifying areas for continuous improvement and raising these with the management team
* Working collaboratively across a team of HR Support Officers to deliver a high-quality service


Behavioural assessment

* Working Together
* Managing a Quality Service
* Communicating and Influencing
* Making Effective Decisions


Security

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check. See our vetting charter. People working with government assets must complete baseline personnel security standard checks.


Nationality requirements

* UK nationals
* nationality of the Republic of Ireland
* nationalities of Commonwealth countries who have the right to work in the UK
* EU, Switzerland, Norway, Iceland or Liechtenstein and family members with settled or pre-settled status under EU Settlement Scheme
* EU, Switzerland, Norway, Iceland or Liechtenstein and family members who have made a valid application for settled or pre-settled status under EU Settlement Scheme
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EU Settlement Scheme on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service


Benefits

* Access to learning and development
* A working environment that supports a range of flexible working options to enhance your work life balance
* A working culture which encourages inclusion and diversity
* A Civil Service pension with an employer contribution of 28.97%
* Annual Leave
* Public Holidays
* Season Ticket Advance


Additional information

Alongside your salary of £29,303, Ministry of Justice contributes £8,489 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ


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