We're looking for a
Building
Manager
to oversee the smooth operation of a residential development, ensuring a high-quality living environment for residents while maintaining the property to the highest standards.
* Location: Staines, TW18
* Salary: Negotiable
* Hours: Monday to Friday, 40 Hours
The Role
As the Building Manager, you will take full responsibility for the development, including:
* Managing and supporting site-based staff.
* Overseeing planned and reactive maintenance, including contractor management.
* Ensuring communal areas are impeccably maintained and presented.
* Delivering outstanding customer service to residents and visitors.
What You'll Do
* Building Management
* Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.
* Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.
* Coordinate planned maintenance, ensuring timely execution to required standards.
* Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.
* Conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.
* Handle refuse management, ensuring cleanliness and accessibility of bin stores.
* Monitor parking compliance and address related issues.
* Provide input for budgets, residents' meetings, and communication with directors.
* Maintenance & Repairs
* Arrange and follow up on reactive and planned maintenance.
* Carry out minor repairs such as replacing bulbs, adjusting doors, and other small tasks.
* Coordinate and follow up on emergency repairs.
* Resident Services
* Manage front-of-house services, including parcel and key handling.
* Issue and monitor licences for pets, alterations, and subletting.
* Welcome new residents, introduce house rules, and provide a visible on-site presence.
* Oversee tenant move-ins and move-outs, minimising disruption and damage to communal areas.
* Team Management
* Lead, mentor, and support on-site staff, ensuring they have the tools and training to excel.
* Manage staff rotas, holidays, and appraisals to maximise team efficiency.
* Enforce policies and procedures, ensuring consistency and compliance.
Experience
What You'll Bring
* Proven experience managing prestigious residential developments or similar environments such as hospitality or armed forces.
* Strong leadership skills, with experience mentoring and developing teams.
* Contractor management expertise, including assessing and approving works.
* Financial management experience (desirable).
Skills
* Exceptional time management and task prioritisation.
* Outstanding communication skills, both written and verbal.
* Proficient in Microsoft Office (Excel, Word, Outlook).
Behaviours
* Accountability: Take ownership and see tasks through to completion.
* Attention to Detail: Passionate about delivering excellence in every aspect.
* Commitment: Proud to make a difference and go above and beyond.
* Positivity: Embrace challenges with a can-do attitude.
* Curiosity: Continuously learn, question, and seek improvement.
What You Need
* Eligibility to work in the UK.
* A good standard of education (essential).
Why Join Us?
This is an exciting opportunity to take the lead in managing a highly respected residential development, working with a supportive team and making a tangible difference to the community.