Our award-winning technology enables the youth digital media ecosystem. Used by hundreds of brands and content owners, SuperAwesome’s technology provides the tools for safe digital engagement with almost half a billion kids and teens every month.
We work with a huge variety of top brands and content owners including Warner Bros, EA, Hasbro, Nike and Netflix.
About us:
SuperAwesome powers the youth digital ecosystem, bringing together proprietary ad and gaming products, audience insights and compliance capabilities to build a safer internet for the next generation.
We lead the market at the intersection of technology, law, media and policy, so working with us gives you a chance to shape the internet of the future. Our award-winning technology, trusted by hundreds of brands and creators, enables safer and more effective digital engagement with almost half a billion young people worldwide every month.
As specialists in the under-18 audience, we have to be as curious, fast-paced and creative as kids and teens. At SuperAwesome, you’ll be encouraged to own your impact, make each other more awesome and evolve like a kid.
At our core is the #SAFam, a community where every voice is valued, and diversity is celebrated. We prioritise individuality, fostering an inclusive workplace where everyone feels they truly belong.
What you'll do:
At SuperAwesome, Account Managers are responsible for building strong relationships with our customers and project-managing and executing kid-safe brand digital engagement campaigns across the SuperAwesome Platform, ensuring a world-class experience for customers. You’ll play a key role in shaping campaign success - using data and performance insights to craft compelling stories that demonstrate impact and drive long-term client growth.
You can expect ownership of your assigned accounts in EMEA and will be joining a team that has a lot of experience, a serious track record, and an awesome team atmosphere. You'll have a genuine opportunity to learn and grow, through real ownership and responsibility and hands-on mentorship from an experienced Senior Management team.
In this role, you will:
* Manage a portfolio of clients/accounts in EMEA - develop, maintain, and expand positive relationships with existing agency / direct clients
* Generate repeat & incremental revenue, acting as the point of contact for all live campaigns always looking for ways to grow and improve accounts
* Ensure expertise, excellence, and consistency in all aspects of campaign delivery: Client Management, briefing designers, creative and development, ad ops, performance optimisation, and reporting
* Strategically counsel clients; develop effective and creative campaign strategies with a clear understanding of client objectives, KPIs, and targets
* Work closely with our adops team on campaign optimisations, relaying relevant information to customers in an easy-to-understand and actionable manner
* Own reporting and case study creation - showcase and share expertise within the Client Services and wider SA Global team, and present QBRs to strategic clients on a quarterly basis
* Use data and analytical storytelling to turn performance insights into compelling narratives that drive client understanding and future investment
* Proactively identify new initiatives and tools to enhance client experience and cross-team collaboration
Required Experience
* 3+ years of experience in digital advertising, with a proven track record in owning customer relationships
* Demonstrated success in retaining and growing customers
* Experience working with ad-ops and ad trafficking teams, with experience across different servers and reporting platforms
* Strong analytical and storytelling ability using data
* Expertise with digital media KPIs and brand performance metrics
* Expert in using Excel and/or other data manipulation software
Who you are:
* You have an unstoppable ability to develop and maintain key relationships with clients - they should be your biggest fans!
* You should be a strong communicator and comfortable presenting both in-person and via online meetings
* You’re a self-starter, you can clearly demonstrate your abilities to get things done without direct supervision and understand what it means to deliver excellence to clients
* You think logically and analytically, even under pressure, and come up with innovative solutions to problem
* You have a keen head for numbers and are confident manipulating data.
Our benefits:
* 25 days holiday + 8 public holidays + Winter Break
* Enhanced Company Maternity Pay up to 100% of salary for the first 26 weeks. Enhanced Company Paternity Pay of 100% of salary for 6 weeks.
* 30 day sabbatical for employees who have reached 7 years tenure
* AXA Private Medical Insurance MHD (medical history disregarded - existing illnesses covered). Also includes an EAP
* Health Cash Plan to include PMI excess cover along with other benefits like physio, dental, vision etc.
* Life Assurance - 4x salary
* Income Protection - 8 week deferred period and 75% of your salary up to two years.
* Pension through Aegon with 4% employer contribution.
* Cycle to Work & Tech Scheme