What you'll do
Hybrid/remote working with some travel to Bridgwater and Northampton as well as elsewhere to visit customers and suppliers. You can be located anywhere that is easily commutable to either Northampton or Bridgwater.
Toolstation, part of the Travis Perkins Group, is one of the UK's fastest-growing retailers, focused on becoming a customer-first, true omni-channel leader. We are on a mission to become a £1 billion retailer, and we need an agile, commercially focused category leader to help drive this transformation. This role is at the forefront of our success, relentlessly identifying and implementing product, price, and promotional opportunities within our Trade Category team.
You will lead a customer-focused commercial category team with end‑to‑end P&L responsibility and a laser focus on Trade customers. You will engage the team to drive convenience, service, range, availability, and value while delivering a best-in-market customer experience. Success requires cross‑functional collaboration with marketing, digital, supply chain, and retail to create a compelling customer proposition.
* Leadership and Development: Directly manage a team, providing mentorship, coaching, and expertise to foster a culture of continuous development, improvement, and innovation.
* Customer Journey Mapping: Identify clear customer journeys across all channels, understanding customer needs, and developing range, promotional, and campaign plans to build market share.
* Market Insight: Utilise a data‑driven, analytical approach to provide market insight and conduct competitor analysis, ensuring we remain competitive on price and customer experience.
* Stakeholder Management: Maintain continuous engagement with suppliers and internal stakeholders.
What you'll bring
* Commercial Retail Experience: Proven track record in a fast‑paced, growth retailer. Experience in our sector is a benefit but not essential.
* P&L Accountability: Full accountability for P&L and margin achievement, including conducting financial analysis, reviewing promotional activity across all trade categories, and managing product ranges to optimise profitability.
* Analytical and Data‑Enabled: Ability to develop a conceptual understanding of data to underpin decision‑making, identify risks, and catch opportunities and issues with brilliant attention to detail.
* Influential Communication: An engaging style with the gravitas to build brilliant partnerships and earn the respect and trust of your team.
What you’ll get
* Compensation: A competitive salary and benefits package commensurate with the role, including a car allowance, bonus, and contributory pension.
* Development: Every opportunity to be yourself and develop a fulfilling career, whether moving up the ladder or across the Travis Perkins Group.
* Additional Benefits: BAYE and SAYE schemes, life assurance, and discounts off Travis Perkins businesses and a range of affiliate partners.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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