Product specialist internship

Job Description

> About Odicci

Odicci is a leading SaaS platform for interactive experiences and gamification. We work with global brands in retail, travel, beauty, and luxury (JD Sports, ASDA, Sephora, Michael Kors, Avolta Duty Free and more) to enhance customer acquisition, engagement, and retention. Our platform integrates with loyalty, CRM, and eCommerce ecosystems.


We are scaling fast and are looking for a motivated Product Specialist Intern to join our team.


> What You Will Do

Product Expertise & Support

* Develop strong knowledge of the Odicci platform and integrations.
* Support the Customer Success team with day-to-day customer requests and ongoing account management.
* Test and validate new features, providing feedback to the Product team.


Content Creation

* Write clear, concise product documentation and “how-to” guides for our Help Centre.
* Develop best-practice playbooks and case studies highlighting customer success stories.
* Collaborate with Marketing on product-led content (blogs, guides, FAQs).


> What We Are Looking For

1. A strong communicator with excellent writing skills (able to simplify technical concepts).
2. Confident in delivering presentations, training, or workshops.