Salary: £70,000 - 100,000 per year Requirements: Solid experience developing and customising ServiceNow (including workflows and integrations) Good understanding of ITSM and ITOM processes Exposure to ServiceNow Virtual Agent and/or RPA tools Strong JavaScript programming skills A proactive, problem-solving mindset with a desire to continuously learn and grow Experience working in complex or public sector environments Eligibility for SC Clearance (including 5 years continuous UK residency) Responsibilities: Designing, developing, and maintaining ServiceNow applications and modules, with a focus on Virtual Agent and RPA-driven workflows Working closely with stakeholders to understand requirements and translate them into scalable technical solutions Implementing and configuring ServiceNow Virtual Agent to enhance customer and user experience Integrating RPA tools with ServiceNow to automate repetitive processes and improve operational efficiency Monitoring, troubleshooting, and optimising platform performance to ensure reliability and responsiveness Technologies: ITSM JavaScript RPA ServiceNow Architect More: We are a Global Consultancy offering a fantastic opportunity for a ServiceNow Developer to work on high-impact platforms that improve user experiences and business processes. Our collaborative and forward-thinking environment encourages innovation and supports continuous learning. We provide a competitive salary up to £100,000 DOE, a hybrid working model, excellent training and development opportunities, private medical and dental cover, a generous pension scheme, group income protection, and various employee benefits. Join our highly skilled technology team and make a meaningful impact. last updated 16 week of 2026