Retail Cover Supervisor (Zero Hours) - Dudley
Application Deadline: 14 September 2025
Department: Fundraising, Comms & Engagement
Employment Type: Zero Hours
Location: Dudley
Reporting To: Area Manager
Compensation: £13.69 / hour
Description
Contract: Zero Hours
Salary: £13.69 p/hour
Location: Churchill Shopping Centre, Dudley
Closing date: Sunday 14th September 2025
Interview date: W/C 22nd September 2025
Love pets? Love people? Come and join our team! Our Blue Cross charity shop in Dudley is looking for a friendly Cover Supervisor to help keep things running smoothly, covering the management team on a zero hours contract. We rely on generous donations from our community where every sale helps pets and the families who love them in times of need. By supporting our shop, you’ll be making tails wag and hearts happy every single day!
More about the role
As a Standby Shop Assistant, you will step in to provide essential support to our in-store teams, ensuring we have enough cover to keep our shop running smoothly.
You will assist with customer service, stock management, and general shop duties. With our shops open Monday to Saturday from 09:00 to 17:00 and you will help us maintain high standards of service and presentation. You will work alongside a dedicated team of staff and volunteers in a role that is both flexible and impactful.
This is a zero-hours contract, which means your hours will vary based on the shop’s needs. We are committed to paying the National Living Wage, which is currently £12.21 per hour. For this role, the total hourly rate is £13.69, including additional elements like holiday pay.
If you are excited about making a difference in a busy, supportive environment, we would love to hear from you!
Internally, this role is known as a Standby Shop Assistant.
About you
We are looking for someone who:
* Has previous experience working in a retail environment.
* Is proficient in cash handling and reconciliation.
* Has supervisory experience.
* Thrives in a customer-facing environment.
* Possesses computer literacy and administration skills.
It would also be great if you have experience:
* Managing volunteers.
How to apply
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
* Programs for physical and mental wellbeing support
* Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
* Pension scheme with enhanced employer contribution
* Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the "why work for us" page on our website.
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