Dron & Dickson group are specialists in integrated supply, installation and maintenance of harsh & hazardous electrical equipment and cable supply. Based at six UK locations, we provide Wholesale, distribution, specialist E&I inspection, maintenance and project services to all parts of the Offshore & Onshore Energy sector, Pharmaceutical, Marine and many other industries. Managed from our UK locations, our services operate within the UK, Europe, Africa and Asia. Position: Join Our Team as a Sales Co-ordinator – Runcorn Location: Runcorn | Type: Full-time | Industry: Electrical & Hazardous Area Equipment | Company: Dron & Dickson Are you a dynamic, detail-driven professional with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we want to hear from you! About The Role As a Sales Co-ordinator, you’ll be at the heart of our operations—ensuring smooth sales processes, supporting our valued customers, and helping us achieve our branch goals. You’ll work closely with our Business Development Managers and play a key role in maintaining our high standards of service and safety. Requirements: What You’ll Do Deliver professional, courteous service aligned with our Customer Service Charter Process sales quotations, orders, and purchase orders efficiently Manage and grow assigned customer accounts Follow up on quotations to secure business Expedite orders and handle returns and non-conformances Maintain accurate CRM records Support tender submissions and business development activities Contribute to continuous improvement and system development What You Bring Strong communication and interpersonal skills Excellent time management and problem-solving abilities A proactive, flexible, and adaptable mindset Computer literacy and attention to detail A commitment to personal development and continuous learning Other information: Qualifications & Training Minimum GCSEs or Standard Grades CompEx Foundation (or willingness to complete) Training in Customer Service, Anti-Bribery, and Anti-Slavery & Human Trafficking provided Why Join Us? At Dron & Dickson, we believe in “Everyone Home Safe” —a commitment to safety, wellbeing, and ethical practices. We’re proud of our AGILE values: Adaptable, Growth-focused, Integrity-led, Loyal and Engaged. We foster an inclusive culture where everyone is respected, supported, and empowered to thrive.