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The Consumer and Public Interest Network (CPIN) is seeking a Coordinator to join its team to ensure the consumer voice is heard in British Standards.
CPIN is an independent organization that exists to empower and protect consumers through effective consumer representation in British Standards. Established in 1951, CPIN operates with financial support from the British Standards Institution (BSI) and government, and a dedicated Secretariat based in the BSI Consumer Policy team.
CPIN comprises more than 50 volunteers, who are trained experts in consumer issues and participate in the development of standards to:
* highlight key consumer issues
* address real problems
* minimize the risk of consumer harm
* make a positive difference to consumers’ lives.
CPIN has five priority areas:
Consumer Safety, Digital, Inclusion, Services, and Sustainability.
The Role
CPIN Coordinators play a vital role in managing teams of CPIN volunteers, representing consumer interests across standards—from childcare articles to vulnerability requirements and AI. They engage proactively with their representatives to provide guidance and support, helping them be effective in their roles.
Coordinators work closely as a team to oversee CPIN’s work strategically, prioritizing activities where consumers are at greatest risk of harm and where CPIN can drive positive impact.
They contribute to CPIN governance through collaboration with the CPIN Steering Group, supporting CPIN’s goals and strategic objectives, and delivering on its mission.
Requirements
Applicants should:
* Have enthusiasm for engaging with and supporting volunteers
* Be passionate about consumer protection
* Have a good understanding of consumer issues
* Possess excellent communication skills
* Be self-motivated and organized
* Have the ability to think strategically
The role involves 2-3 days per month, including monthly Coordinators’ meetings and regular liaison with your team of Representatives.
For more details, please see the accompanying ‘CPIN Coordinator Role and Responsibilities’ document.
Benefits of the role include:
* Real-world impact—contributing to standards that improve products and services
* Building knowledge, skills, and enhancing your CV through involvement in standards development
* Networking with experts and stakeholders within CPIN and the broader standards community
* Training and professional development—no prior experience necessary
* Honorarium—recognition for your contribution, with expenses paid
If you would like to know more, please contact BSI’s Consumer team at [contact info].
About Us
BSI is a business improvement and standards company with a positive societal impact for over a century. We partner with over 77,500 clients in 195 countries and engage a global community of experts, industry and consumer groups, organizations, and governments.
Utilizing expertise across sectors—including automotive, aerospace, built environment, food, retail, and healthcare—BSI helps organizations fulfill their purpose and address societal issues such as climate change and digital trust.
BSI is an Equal Opportunity Employer committed to diversity and inclusion.
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