Head of Block & Estate Management | £65,000 - £75,000 + Bonus | Norwich | Hybrid Working
Are you a Senior Block Manager or Estate Manager ready to step into a senior leadership role?
We're recruiting for a Head of Block & Estate Management to join a well-established and highly respected property consultancy based in Norwich. This is a key leadership position overseeing a diverse residential and mixed-use portfolio across East Anglia, with responsibility for service delivery, compliance, and team performance.
This is an excellent opportunity for an experienced Senior Block Manager looking to take ownership of a high-performing function and play a central role in shaping service delivery within a growing and forward-thinking business.
The Role
As Head of Block & Estate Management, you will:
1. Lead and manage the block and estate management team
2. Oversee a diverse portfolio of residential and mixed-use developments
3. Ensure properties are fully compliant with current legislation and regulations
4. Act as a key point of contact for clients, leaseholders, and residents
5. Handle escalations, complaints, and complex property management issues
6. Manage service charge budgets and oversee major works projects
7. Work closely with contractors, consultants, and suppliers
8. Support, mentor, and develop the property management team
9. Drive improvements in processes, systems, and service delivery
10. Contribute to the overall strategic direction of the property management function
Head of Block & Estate Management Requirements
11. Experience in block or estate management (or a similar property management role)
12. Previous leadership or team management experience preferred
13. Strong understanding of property management, leasehold, and compliance requirements
14. Confident communicator with strong client and stakeholder management skills
15. Highly organised with the ability to manage multiple priorities
16. Experience managing budgets or service charge accounts is advantageous
17. Professional qualifications such as TPI or RICS desirable but not essential
What's on Offer?
18. Salary £65,000 - £75,000
19. Bonus scheme of up to 10%
20. Free parking
21. 5 weeks holiday plus birthday day off and wellbeing days
22. Private healthcare and dental cover
23. Strong benefits package and ongoing development opportunities
24. Supportive, professional, and collaborative working environment
Working Hours
25. Full-time position
26. Hybrid and flexible working arrangements
Apply Today!
If you're an experienced Senior Block Manager or Estate Manager ready to step into a senior leadership role with real influence and responsibility, we'd love to hear from you.
Apply now, and we'll review your application within 48 hours. Suitable candidates will be contacted directly.