Job Description
We are seeking a proactive and experienced Warehouse Team Manager to lead operations at our Defence Logistics Centre in Samlesbury. Reporting to the Operations Manager, you will be responsible for ensuring a high-performing warehouse operation that meets key performance indicators, exceeds customer expectations, and upholds the highest standards of quality and compliance.
This role has a strong focus on Quality Management Systems, particularly ISO 9001, and is ideal for candidates with experience in managing teams within regulated environments.
Key Responsibilities
* Lead and motivate the warehouse team to achieve daily and weekly KPIs.
* Ensure a proactive approach to Health and Safety across all operations.
* Drive a culture of continuous improvement and operational excellence.
* Manage and maintain accurate process flows, work instructions, and quality documentation in line with ISO 9001 standards.
* Ensure all staff are trained, inducted, and supported with ongoing development plans.
* Monitor and manage performance, attendance, timekeeping, and sickness levels.
* Provide a responsive and professional service to internal and external stakeholders.
* Act as a key holder and ensure site security and compliance.
* Develop trusted relationships with stakeholders across Wincanton and the wider business.
* Champion quality assurance and compliance, ensuring alignment with ISO 9001 and other relevant standards.
Skills & Experience
* Proven experience in warehouse or logistics team management.
* Strong understanding of Quality Management Systems, particularly ISO 9001.
* Excellent communication and leadership skills.
* Proactive, flexible, and solution-oriented mindset.
* Strong operational knowledge and project management experience.
* IT literate, with working knowledge of Microsoft Office and warehouse systems.
* Ability to coach, develop, and inspire teams.
* Experience in regulated or defence-related environments is desirable.
What We Offer
* Competitive salary up to £39,000 depending on experience.
* Monday to Friday hours per week.
* 25 days holiday plus bank holidays.
* Free parking.
* Extensive retail discounts - supermarket, fashion, tech, days out, food and drink, home, cinema, travel, sports, music and games, books, health and beauty, leisure, Enterprise rentals.
* Funded accredited training courses.
* Friends and Family Apprenticeships.
* Cycle to Work Scheme.
* Healthcare and dental cash plans.
* Pension and accident insurance.
* Payroll Giving.
* Eye Care Vouchers.
* Online GP Access.
* Hospital Plan.
* Death in Service Benefit.
* Retirement Courses.
* 50% discount on RAC cover.
* Discounted Gym Memberships.
* Extended Employee Assistance Programme including free financial and legal advice.