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Role: Drivers Mate / Drivers Assistant - Self Employed
Hours: Full Time and/or Weekends
Start Date: ASAP
Contract: Indefinite
Location: Collections & Deliveries across Dundee
Overview
What We’re Looking For
We are seeking a reliable and hardworking Driver’s Mate / Driver’s Assistant to support our Delivery and Collection Team operations. You will assist the Delivery Driver with the loading, unloading, and transportation of goods, ensuring excellent customer service and safe handling of items. This role involves working with charity shops or retail white goods, such as furniture, electrical appliances, and household items.
Key Responsibilities
* Assist the driver with loading and unloading of deliveries and collections.
* Safely handle and transport furniture, appliances, and other goods.
* Provide excellent customer service when delivering to charity shops or customers.
* Ensure all items are delivered in good condition and placed as required.
* Navigate routes and assist with directions when needed.
* Help maintain a clean and safe vehicle and warehouse/storage areas.
* Follow health and safety procedures, including manual handling techniques.
* Complete basic paperwork and records for deliveries and collections.
* Assist in recycling or disposing of unwanted items as per company policies.
* Teamwork: You’ll work alongside a friendly removals crew to help clients move locally and across the UK.
* Hands-On: From packing and loading white goods/charity items, to installing and cleaning packaging, no two days will be the same.
* Customer Care: You’ll play a key role in making the day as smooth and stress-free as possible for clients and customers.
* Learning on the Job: Full training will be provided, so you’ll feel confident in every part of the role.
Requirements
Key Requirements:
* UK Work Eligibility: All kust have the Right to Work in the UK
* Vetting: All applicants must hold or pass a Criminal Record Check.
* Navigation Skills: Ability to navigate effectively, using maps or GPS systems to plan routes and deliver goods efficiently.
* Customer Service: Strong communication and interpersonal skills to interact with donors, recipients, and team members professionally and courteously.
* Organisational Skills: Ability to manage collections, deliveries, and documentation, keeping track of schedules, inventory, and donations.
* Problem Solving: Ability to quickly resolve issues such as unexpected delays or changes in delivery/pickup plans.
* Physical Fitness: Ability to load, unload, and lift boxes or items (often requiring manual handling and heavy lifting).
* Time Management: Ability to prioritise tasks and meet deadlines, ensuring that collections and deliveries are completed on time.
Key Person Requirements
* Reliability: Punctual and dependable, with a strong sense of responsibility to ensure goods are delivered and collected as scheduled.
* Trustworthy: Ability to handle donations and valuable items with care and honesty, ensuring all items are accounted for.
* Friendly and Approachable: A positive, friendly attitude towards donors, recipients, and colleagues, representing our and our clients values well.
* Team Player: Willing to work collaboratively with other staff members, both in the van, our and our clients operations.
* Self-Motivated: Ability to work independently when needed, using initiative to manage your workload and handle challenges.
* Flexible: Willingness to adapt to changing schedules, tasks, and locations as required.
* Compassionate: A genuine interest in and a passion for supporting the community or those in need.
* Attention to Detail: Ensuring all items are accurately documented, handled carefully, and the vehicle is kept clean and well-organized.
* Flexibility: You must have full time availability across the week, which will include weekend working.
Benefits
Why Join Us?
At ATA North, we’re proud to be a leading force in last-mile logistics across Scotland and the North of England. We partner with some of the UK’s most recognised national and international brands to deliver fast, reliable, and customer-focused solutions. With a fleet of over 350 vehicles and a network of strategically placed managed or supplied depots, we deliver more than 30,000 parcels daily in the North. Across our wider group in England, our combined fleet exceeds 900 vehicles, delivering over 33 million parcels annually — and we’re still growing. Join a company where innovation, scale, and people power come together to move things forward — every day.
What We Do
At ATA North, we power the last mile. We support major delivery companies by managing local delivery operations across an expanding network of depots throughout the UK. Our dedicated fleet covers thousands of routes, ensuring parcels reach homes and businesses safely, efficiently, and right on time — every time.
Our Green Commitment
Sustainability drives our future. ATA North is committed to reducing our environmental impact through smarter logistics and cleaner operations. From lowering our carbon footprint to eliminating pollution across our network, we’re focused on building a zero-emissions delivery model that’s both responsible and resilient.
Our Culture & Ethos
We do things the right way — with integrity, hard work, and mutual respect. Our culture is rooted in accountability, teamwork, and a shared commitment to excellence. Whether it’s supporting our drivers, our operational teams, or client partners, we go above and beyond to make a difference. We recognise and reward those who take pride in their work and deliver with purpose.
ATA North: Your Delivery Partner — Anytime. Anywhere.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Contract
Job function
* Job function
Management and Manufacturing
* Industries
Transportation, Logistics, Supply Chain and Storage
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