ESTATES MANAGER - Harrogate ESTATES MANAGER Full Time Competitive rate of pay plus monthly service charge, typically 2,400 annually 37.5 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Reporting directly to the Facilities Director • Responsible for the day-to-day operations on the 40 Acre estate • Over seeing the Lawn Technician and Horticulturist and team of gardeners • Responsible for overseeing build up to onsite events build up and break down • Daily walk arounds and inspections as appropriate to ensure 5 Star standards are maintained across the whole estate • Responsible for actively managing all Health & Safety matters relating to the estate, ensuring the highest levels of compliance and legal requirements are achieved creating a safe working environment for all building users • Procuring and proactively managing all planned, proactive, and reactive estate operations, in person or via online systems where appropriate, personally ensuring these are provided the highest levels of service and appropriate evidence is recorded on site and using online systems • Re-tendering service contracts to ensure exacting standards and value for money • To understand client requirements and provide solutions to meet and exceed needs and contribute to customer objectives • To continuously review and introduce best practice • Assisting with the setting, managing, monitoring, and achieving of service charge budget targets • Be the estate teams’ point of contact, for any questions or queries • Consult with the Director of Facilities on all major decisions and actions in the department • Ensure the extensive grounds are maintained to the highest standards, working alongside the Gardeners to ensure day to day tasks are met • Foster a collaborative working approach with colleagues • Maintain good relationships with contractors employed for specific purposes, such as tree surgeons or building service engineers. • Deal with rotas, sickness, emails, ordering, raising purchase orders and dealing with external contractors etc • Will also need to be prepared to be in any meetings, both internal and external Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve • Passionate about horticulture • Detail orientated and drives standards • Possess a positive attitude and a desire to learn • Ability to meet deadlines and work under pressure • Friendly, courteous and helpful with excellent communication skills • Motivated to go the extra mile for guests and colleagues • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: Tips typically over £200 per month (£2,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to £1000 Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Halls Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Wagestream, allowing you to instantly access your wages Simplyhealth - Health cash plan