Overview
Our store teams are the warm arm of reassurance and friendly faces offering product insight, knowledge and trust. They support in-store personal shopping experiences, car seat consultations, in-store parent-to-be events, and guidance along customers’ parenting journeys, helping them choose prams, cots, changing tables or baby outfits to create magical moments.
The Role
Sales Consultant / Sales Assistant teams are ambassadors of these moments and form the heart of our business. We are expanding our family and looking for dedicated Sales Assistant (S) to be based at our store, the Mamas & Papas Charlton store.
This vacancy covers 12 hours per week, across 3 days, including either Saturdays, Sundays or both. (Apply to chat through what shift patterns would work best for you.)
If you come from a retail, sales or customer service background and enjoy making customers smile and leaving them with magical moments, we’d love to hear from you.
Responsibilities
* Assist customers and provide product knowledge and guidance in-store.
* Support in-store experiences and events and help guide customers through their parenting journey.
* Contribute to delivering memorable shopping moments and a high level of customer service.
Qualifications / Experience
* Experience in retail, sales assistant or customer service is preferred.
* Friendly, customer-focused and able to create positive shopping experiences.
Location
Mamas & Papas Charlton store, Unit C, Brocklebank Retail Park, Bugsby Way, Greenwich, London, SE7 7SE.
Application Process
To apply, download your CV and complete the Mamas & Papas application form (about 2 minutes).
No agencies please: We do not accept unsolicited CVs from recruitment agencies or similar.
We are committed to championing people of all cultures, ethnicities and gender preferences, and celebrate diversity in our campaigns and actions. We strongly believe in inclusivity to help us move forward.
Benefits
* 33 days holiday, increasing up to 40 with service.
* Buy & Sell holiday schemes
* Company Bonus Schemes
* Employer pension contribution from day 1 enrolment.
* Significant staff discounts for family & friends from our shops & online
* Benefits Hub with discounts across holidays, travel, restaurants, gifts and services
* Subsidised health & critical illness cover and insurances
* Supportive family-related leave policies (including enhanced maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
* Foster Care & Carers Leave offering
* Support for Loss and Bereavement
* A Menopause Friendly Employer
* Employee Recognition and Appreciation Schemes
* For the Future commitment – a sustainable, opportunity-filled world for the next generation
(NB: All benefits subject to contracts and individual scheme terms.)
We’re proud to be award-winning: finalists and winners in Retail Week and Retail Gazette recognitions in recent years.
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