IT 2nd Line Support Engineer
Salary: Up to £29,163 per annum (dependent upon qualifications and experience)
Working pattern: Full-time (37 hours per week, 52 weeks per year)
Location: Andover Campus
Closing date: 21 May 2025
Job Description
You will work within the IT team alongside the IT Services Manager and other Engineers, providing hands-on support to staff and student end users of IT systems. Candidates should come from an IT background with experience in delivering excellent customer service, and possess the confidence to assist users at all skill levels.
Responsibilities include working to objectives and timescales set by the IT Service Manager and senior team, adhering to professional standards, college policies, procedures, and legal requirements. A good level of end-user IT experience, particularly with Microsoft 365 administration, is essential.
The role involves interaction with teaching, business, and student IT users, so excellent interpersonal skills are required.
Additional Information
We reserve the right to close this vacancy early if sufficient applications are received.
Benefits
* Eligibility to join a defined contribution pension scheme
* Free on-site parking
* Occupational Sick Pay Scheme
* Occupational Maternity Pay Scheme
* Flexible Working Policy
* Holiday entitlement of 23 days plus Public and Bank Holidays, along with college closure days at Christmas
* Access to an employee assistance scheme
* On-site gym at the Sparsholt campus
* Facility to purchase Sparsholt produce including plants, flowers, fruits & vegetables, fish, venison, and turkey
* Access to discounted hair and beauty treatments at the Andover campus
* Opportunity to attend CPD events and support for professional qualifications
* Various food outlets and eateries offering good value food and drinks
* A nursery on the Sparsholt campus operated by a commercial provider
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