Overview
You will report to the General Manager and work both onsite at our Heybridge site in addition to regular offsite visits at client premises across the UK. You may be required to work at other locations as directed by your manager or the needs of the business. You have no direct line management responsibilities. You will be required to train, mentor and support colleagues on a day-to-day basis and as directed by your manager.
Responsibilities
* Provide general support to the General Manager.
* Understand and interpret technical information provided by the field-based Sales Team gathered obtained from customers.
* Re-create a potential customer's application utilising B&W products only.
* Film the workflow ready for presentation to the customer.
* Produce physical samples to the highest standards ready for shipping to the customer.
* Provide customers with live demonstrations.
* Ensure any specific customer requirements are clearly communicated to the Sales Team.
* Conduct training with customers.
* Undertake final training on site with customers.
* Work with the Design Team to test and trial new tools.
* Work with the Development team to test software and provide thorough feedback.
* Comply with all Company policies, procedures and training requirements.
* Comply with all Health & Safety policies, procedures and working practices.
* Undertake additional tasks and duties as deemed necessary by your manager or by the needs of the business.
Person Specification
* Experienced with the use of CAD.
* Degree background or equivalent experience.
* CAD Certified.
Training, Qualifications and Certifications
You will either have or be willing to study towards the following:
* Full UK Driving Licence
* Any training/qualifications/certifications required by law, best practice or customers.
* Any other training identified by your manager which supports or adds value to your role.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Machinery Manufacturing
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