Location: Elstree, Hertfordshire
Hours: MondayThursday 9:00am5:30pm, Friday 9:00am4:00pm (36-hour week)
Salary:£28-£35k
M4 Recruitment is delighted to be recruiting on behalf of a well-established client based in Elstree for an experienced and proactive Production and Aftercare Assistant.
This is a fantastic opportunity to join a busy and supportive team within a dynamic manufacturing and service environment. The successful candidate will play a key role supporting purchasing, production, and customer aftercare operations, ensuring smooth workflow from order through to delivery and post-sale service.
Key Responsibilities
* Provide administrative support across purchasing, production, and aftercare functions.
* Use SAP Business One to manage data, production orders, and supplier information.
* Build and maintain positive supplier relationships, negotiating and tracking pricing.
* Order components for customer projects and prepare paperwork for UK and overseas shipping (including EU documentation).
* Create and manage production orders, monitor open jobs, and ensure goods are dispatched on schedule.
* Maintain production schedules and distribute paperwork to engineering teams.
* Log service and repair calls, provide repair quotations, and coordinate third-party contractors.
* Schedule customer appointments, provide progress updates, and ensure timely completion of aftercare work.
About You
* Proven background in administration, production support, or purchasing coordination.
* Excellent organisational skills with the ability to prioritise and multitask.
* Strong communication and relationship-building abilities (suppliers, customers, internal teams).
* Commercially aware with sound negotiation skills.
* IT-literate with good working knowledge of Microsoft Office; experience with SAP Business One is advantageous.
* Self-motivated, customer-focused, and based within a commutable distance of Elstree (up to 1 hour).
Whats on Offer
* Competitive salary and benefits package
* Friendly and professional working environment
* Opportunity to develop within a growing and reputable business
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