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Customer Service Supervisor (Hiring Immediately), Belfast
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Client:
wagamama
Location:
Belfast, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
2
Posted:
08.05.2025
Expiry Date:
22.06.2025
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Job Description:
Front of House Manager | Location York Designer Outlet | Full time
Please note that this role is based at Wagamama York Designer Outlet (Unit 201-202 St Nicholas Ave, York YO19 4TA).
At Wagamama, we celebrate individuality and diversity. We value personality over perfection — we call it "be you, be wagamama." With over 165 restaurants in the UK and Ireland, we are seeking a Front of House Manager to join us on our journey to nourish both body and soul.
The Role |
As a Front of House Manager, you will lead with passion, creating a positive environment for guests and team members. You will support continuous coaching and development of your team, drive restaurant performance, and deliver excellent results.
We are looking for someone who:
* Is passionate about supporting and developing their team to uphold high standards
* Has experience in shift planning and management, ensuring appropriate staffing and team coaching
* Has experience managing labor and rotas, with an understanding of financial performance
* Loves celebrating success and recognizing individual needs
We’d love to hear from you if you...
* Are passionate about team support, training, and high standards
* Enjoy working with a team and coaching on the go
* Have experience in managing labor, rotas, and understanding restaurant finances
* Value celebrating success and individual recognition
Benefits for you |
* Weekly pay plus tips
* Access up to 30% of earnings before payday via Wagestream
* £1000 annual bonus opportunity
* Flexible hours to support side pursuits
* Free food on shift and 50% off outside work
* Industry-leading family-friendly policies (26 weeks full pay + 13 weeks half pay for expectant or adopting parents)
* First to try new menus
* Wagamama parties with VIP guests
* Recognition as a nationwide "Love Above the Door" legend
We also offer pension schemes, holiday, training, cycle schemes, discounts, gym memberships, and long service awards.
Be You, Be Wagamama
Wagamama is proudly part of Disability Confident.
As this role is airport-based, successful applicants must apply for an airport pass (paid for by Wagamama). This involves providing five years of references and completing a DBS check. If a pass cannot be obtained, we will consider other vacancies nearby.
*All tips go directly to our teams. Tips vary by restaurant, are at guest discretion, and are not guaranteed wages or considered part of salary.
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