Location: Edinburgh Head Office (Hybrid)
Salary: £26, - £30, per annum (£13.57 - £15.81 p/h equivalent)
Full Time – Permanent
If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Working within our Business Development department, you can start your day knowing what you do really does make a difference!
The Business Support Assistant for PTL provides day-to-day operational, administrative and customer support for Penumbra’s Trading portfolio, including proprietary I.ROC and Y.ROC tools for client partners across UK and Europe. The role ensures the operational delivery of PTL’s activities by supporting client onboarding and communications, sales administration and records upkeep, training co-ordination and delivery, financial processing for client invoicing, purchasing and reporting, marketing materials management, I.ROC/Y.ROC digital platform administration with third party partner, data collection and reporting administration.
About Penumbra Mental Health: Penumbra Mental Health is one of Scotland’s leading mental health charities, supporting thousands of people each year through person-centred services and programmes delivered across Scotland. Our work is grounded in hope, lived experience, compassion and recovery.
Penumbra’s innovations: I.ROC is part of the HOPE Framework for wellbeing and is a validated measure of personal recovery. Available in two versions I.ROC® (Individual Recovery Outcomes Counter) and Y.ROC® (Young persons Recovery Outcomes counter). Developed by Penumbra, it is the basis of a personal outcomes approach that promotes wellbeing and recovery. Recovery is the realisation of a meaningful and fulfilling life in the presence or absence of any mental health problems.
I.ROC is now used routinely in Penumbra and across its programmes and services for supported people across Scotland. Through Penumbra’s trading arm, Penumbra Trading Limited (PTL), we extend Penumbra’s impact beyond Scotland by sharing knowledge, selling access to I.ROC and Y.ROC innovations to client partners across the UK, Europe and Worldwide. All income generated through PTL is reinvested to support Penumbra’s charitable mission and expand positive impact.
As a mental health charity, we really value the wellbeing of our staff. That’s why we want you to know that you’ll be joining a friendly team, who will give you a supportive environment to help you thrive in your role, including all the training you need to feel confident and equipped.
We can offer you a tonne of employee benefits, and we can promise you’ll be inspired by some pretty amazing humans every single day. We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice.