Overview
We have a fantastic opportunity for a full time night Ambulance Care Assistant to join our team based in Worcester.
An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.
Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.
This is a permanent night role working a 4 on, 4 off shift pattern - 20.00 - 08.00.
Please only apply if you can commit to these hours.
Responsibilities
* Assisting in the transportation of end-of-life service users, ensuring a high level of empathy at all times.
* Building rapport by effectively communicating with patients and their relatives/friends.
* Responsible for lifting, securing and helping service users in and out of the Ambulance.
* Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes.
* Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
* Assisting service users with challenging behaviour and/or mental health illnesses.
* Ensuring that the ambulance is kept safe, clean and tidy.
What we are looking for
* Committed to patient care.
* An effective communicator and experience of communicating with others in what can often be emotional circumstances.
* To be a calm, considerate, careful driver, with no more than three penalty points on your license.
* To have a natural flair for teamwork and collaboration.
* Be physically fit for patient handling and moving.
* Pass an Enhanced DBS check (company funded).
* Be able to work flexible shifts.
* Familiar with the local and surrounding area.
Requirements
Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway, may help you in preparing this information when required.
Benefits
* Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
* 24/7 online/telephone GP Consultation and access to prescriptions.
* 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
* Cash-plan benefits, including dental, optical, chiropody and more.
* Access to mental health consultations.
* Access to physiotherapy consultations.
* Access to legal advice on domestic issues (e.g., motoring offences, wills and probate, personal injury).
* Financial guidance re retirement planning, tax savings and state benefits.
* Long Service Recognition Scheme with annual leave increases after 5 years and at 5-year intervals.
* Values-based Internal Recognition Scheme with financial reward and annual recognition event.
* Refer a Friend recruitment incentive scheme with financial rewards.
* The EMED foundation to support colleagues and local communities.
* Paid holiday entitlement.
* Pension Scheme.
* Blue Light Card.
* Uniform provided.
* EAP (Employee Assistance Programme) to support health and wellbeing requirements.
* Flu vaccination (through an internal campaign in Autumn/Winter).
Other Duties
* Assisting in the transportation of end-of-life service users, ensuring a high level of empathy is present at all times.
* Building rapport by effectively communicating with patients and their relatives/friends.
* Maintaining safety and cleanliness of the ambulance.
About Us
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, and we are now EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve health and wellbeing by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group is committed to providing services for our patients, service users, clients, and community and is supported by employees with diverse backgrounds. We promote equality and embrace diversity and inclusion and treat all employees, patients, service users and clients with dignity and respect. We are committed to providing equal opportunities and an inclusive and safe working culture for all.
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