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Senior client manager – national security

Guildford
Forward Role Secure
Client manager
Posted: 21 February
Offer description

Senior Client Manager – National Security

Salary - £80,000 - £95,000 plus bonus and DV bonus

Clearance – UKIC eDV required (will consider lapsed clearances)

Location – Surrey or Hampshire

We are seeking a strategic and commercially driven Senior Client Manager to lead growth across our National Security portfolio. This is a senior role focused on driving revenue, shaping new products and services, and building trusted relationships with high-profile government clients operating at the cutting edge of technology. You will play a critical role in influencing strategy, leading business winning activity, and ensuring customer priorities shape our innovation roadmap.

The Role

As Senior Client Manager, you will:

* Own and execute the National Security business development strategy
* Lead growth across defined client portfolios and “Fields of Play”
* Build and maintain senior stakeholder relationships within National Security and Public Sector organisations
* Act as a trusted advisor, translating emerging technology into client value
* Shape the development of new IP, products and service offerings
* Champion the “voice of the customer” to ensure strategy aligns with client priorities
* Provide visible leadership across Sales, Solution Architects, Bid Teams and Campaign Managers
* Drive a high-performance, accountable business winning culture

Key Responsibilities

Strategic Growth & Business Winning

* Lead end-to-end business development activity from opportunity identification through to contract award
* Sponsor and direct bids, setting strategy, governance and resource alignment
* Manage bid budgets and ensure disciplined commercial oversight
* Build and maintain a strong, qualified pipeline aligned to order intake targets
* Contribute to revenue forecasting and long-term growth planning

Client & Stakeholder Leadership

* Develop and maintain senior-level relationships across National Security clients
* Coordinate cross-functional internal teams to deliver cohesive account strategies
* Actively manage risks and opportunities impacting campaigns and portfolio performance
* Represent the organisation as a senior leader within the client environment

Campaign & Product Leadership

* Direct campaign activity including events, marketing investment, thought leadership and innovation funding
* Sponsor product development initiatives aligned to strategic priorities
* Collaborate with Product Managers and Technical Leads to ensure solutions meet evolving customer needs

Financial & Performance Accountability

* Drive revenue and margin performance aligned to budget and business unit strategy
* Build and sustain a strong order book
* Support transformation and continuous improvement initiatives within the Sales function

About You

You are commercially astute, technically curious, and motivated by solving complex challenges in high-stakes environments.

Essential Experience

* Proven experience in senior business development or growth leadership within National Security, Defence, or Public Sector
* Strong track record of leading successful business winning activity and complex bids
* Experience managing pipelines, forecasts and order intake targets
* Excellent stakeholder management skills, including engagement at senior levels
* Strong leadership capability across cross-functional teams
* Understanding of National Security and Public Sector priorities and procurement environments

Desirable Experience

* Experience with structured business winning methodologies and governance processes
* Knowledge of commercial and contracting frameworks within government
* Exposure to Cloud and/or AI-enabled solutions
* Experience shaping new products, services or IP

Security Clearance - You will ideally hold an active eDV clearance. We can also consider applicant who have previously held eDV level clearance that has now lapsed.

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