Overview
Store Colleague role at Pets at Home. Part-time position based in Farnborough, Hampshire. Salary: £12.21 per hour. Contract: Permanent, Part-time, 20 contracted hours per week. Evening shifts from 6-10pm and 1 weekend day. Location: 2, Solartron Retail Park, Solortron Road, Farnborough, GU14 7QL.
Responsibilities
As a Store Colleague, you will be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You will also build strong customer relationships, enhancing their experience with us.
You must be able to work a minimum of four days per week, including one weekend day. Shifts will be scheduled between 7:00am-8:30pm.
What You Will Bring With You
* Outstanding Customer Service: Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood.
* Strong Communication Skills: Proficient in verbal and written communication to effectively engage with customers and clearly convey information.
* Effective Problem-Solving: Skilled in addressing customer questions and resolving issues quickly and efficiently.
* Eagerness to Learn: A keen interest in ongoing learning and professional development.
* Target Focus: Recognises the importance of setting and achieving targets in a retail setting to enhance business performance.
* Teamworking: Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
* Flexibility: Willing to work evenings, weekends and some bank holidays.
Benefits
* Attractive rates of pay
* Paid holidays
* Additional leave for birthdays and special occasions
* 20% colleague discount in Stores
* Discretional annual bonus scheme
* Access to other discounts and benefits
* Opportunity to do charity work in your local community
* Career progression
About Us
At Pets at Home, everything we do is about understanding and caring for pets. Pets are amazing and deserve the best. Our trusted retail colleagues, Vets for Pets colleagues, pet groomers, and our charitable foundation support pets and their people. We’re one pet family with a shared love of animals.
We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications to manage applications efficiently and ensure a positive candidate experience.
Our preferred method of contact is via email; please check your junk/spam folder regularly.
Equality, Diversity and Inclusion: We value and celebrate difference, and encourage our people to be their best selves.
Job Details
Organisation: Pets at Home
Date Posted: 03-10-2025
Expiry Date: 10-10-2025
Job Information
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Sales and Business Development
* Industries: Retail
Location-specific reminders and related postings omitted for clarity.
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