Job Purpose:
The Technical Delivery Manager oversees delivery teams to ensure that activities are carried out in accordance with established specifications, schedules, and budgets; coordinates interdepartmental functions in order to minimise delays; meets with delivery team members on a regular basis to review project status and plan future actions.
Mission
* Accountable for executing project delivery for the applicable part of the project scope.
* Main responsibility to ensure operational continuity and smooth execution by implementing proactive delivery management practices.
* Ensures services delivery management based on PMI principles and in full alignment with customer.
Key Objectives / Deliverables
* Ensure the delivery of new and existing projects is to the appropriate levels of quality, on time and within budget, in accordance with the plan.
* Well versed in programme governance, performance monitoring and delivering high quality management reports.
* Overarching operational awareness, improvement strategies and proven problem solving abilities.
* Be responsible for the quality assurance and overall integrity of the projects.
* Plan and schedule project deliverables, goals, milestones.
* Recording, management and analysis of challenges.
* Maintain technical and project documentation
* Build, manage and motivate the Project teams.
* Manage third party contributions to the projects as appropriate.
* Communicate with all relevant departments and the management.
* Manage both the dependencies and the interfaces between projects.
* Report progress of the projects at regular intervals to the Line Manager.
Summary of Key Activities
* Continuous Project Management Planning and implementation of the Project Management Plan.
* Scheduling, forecasting and progress tracking of all projects.
* Controlling and optimising services delivery performance (operational KPIs i.e. SLA, time, scope, quality)
Essential
* 10-15 years’ experience in management of various different telecom projects with customer interaction on delivery of milestone projects.
* Have excellent planning, organising and delivery abilities.
* The ability to find ways of solving or pre-empting problems.
* Ability to communicate with all departments and the management.
* Ability to work under pressure and remain flexible.
* Work on own initiative