Learning and Talent Acquisition Advisor (FTC- 12 months)
Department: People
Team
Reports To: Head
of People
Location: Head
Office - Bank, London, UK (Hybrid working in Venue)
Type: Full-Time
(45 hours per week, inclusive of 1-hour breaks per day)
Salary: Up to £42,000 per annum
About us: Puttshack is an upscale, tech-infused
mini golf experience that appeals to everyone. More than just indoor mini golf,
Puttshack leans on its ground-breaking technology to elevate the game, while
also serving world-class food and full bar in a cool environment. The Puttshack
experience is really all about having fun – and doing something fun – together.
Our Vision - To be the universal answer to the
question ‘Where should we get together’
Our Mission - To create lasting memories for
people of all generations through a shared, world-class entertainment
experience
Our Values:
* Bring
your ‘A’ game - We strive for excellence in everything we do
* Lead
the Way - Our associates (staff) embrace and are inspired by
change
* Own
the Fun - We revel in our guests’ enjoyment
* Care
Deeply - We take great care of our guests, our associates and the
communities we call home
Job Purpose:
The Learning and Talent Acquisition Advisor plays a
key role in driving external hiring and ensuring a seamless recruitment
experience from hiring through to onboarding.
This position manages the end-to-end recruitment process,
oversees onboarding plans through the ATS, and ensures the continuous
maintenance and delivery of learning and development initiatives that
strengthen capability, support progression, and align with the company’s talent
development framework.
This multi-skilled role would suit an experienced HR
professional with a strong background in both talent acquisition and learning
and development, who is passionate about attracting, developing, and retaining
great people.
Key Responsibilities:
1. External Recruitment & Onboarding (Managerial
and Head Office appointments)
* Partner with the Senior hiring
managers to define job requirements, sourcing strategies, and selection
processes for head office and management positions.
* Manage end-to-end recruitment
processes including job advertising, shortlisting, interviewing, and reference
checks for managerial & Head office hires.
* Engage with external recruitment
partners and maintain talent pipelines for critical and hard-to-fill roles.
* Coordinate and facilitate
effective onboarding programs, ensuring a smooth transition for new associates
and compliance with company policies.
Other:
* Maintain the ATS to ensure data
accuracy, compliance, and smooth recruitment workflows.
* Provide hiring compliance support
to our venue hiring managers when required.
* Maintain hiring pack and
on-boarding compliance via the ATS system.
* Track and report on recruitment
metrics (e.g., time to hire, quality of hire, candidate experience).
2. Internal Talent Development & Mobility (Supporting
our workforce):
* Support the implementation of the
organisation’s internal careers and succession procedures, promoting
transparency and career growth opportunities for associates.
* Facilitate internal mobility
processes including advertising internal vacancies, assessing internal
applications, and managing internal transitions.
* Facilitate training for Line
Managers and associates as per operational practices and people procedures
* Partner with senior managers and
HR colleagues to identify and develop internal talent pools for succession
planning and critical roles.
* Delivery of internal development
programs aligned with the talent framework (e.g., leadership development,
career pathways, skills assessments).
* Maintain accurate talent data and
contribute to regular talent reviews and development planning processes.
3. Stakeholder Support:
* Act as a trusted advisor to
managers on all aspects of recruitment, talent development, and internal
mobility.
* Coach hiring managers on
inclusive recruitment and talent procedures, plus other development practices
as required.
4. Projects & Continuous Improvement:
* Support the implementation of
recruitment and talent initiatives, including onboarding and maintenance of
digital tools or platforms.
* Identify opportunities to improve
recruitment and internal development processes based on feedback and best
practices.
* Partner with external providers
to coordinate and deliver training initiatives that enhance capability and
ensure our workforce consistently achieves operational excellence.
* Support the cycle of continuous
learning culture and embedding L&D initiatives.
Qualifications & Experience
* Experience in Human Resources &/or
Learning development processes at Advisor level (Supervisor/ Manager: 2+
years)
* Proven experience in
recruitment and talent development in a hospitality, leisure/ social
entertainment environment.
* Experience working with
recruitment systems (ATS), onboarding tools, and talent management platforms
(Mapal/Flow Hospitality).
* Experience creating training frameworks (Mapal/ Rise Articulate or a similar platform.)
* Familiarity with internal
mobility frameworks, succession planning, or career development programs is a
strong advantage.
* Excellent communication, stakeholder management, and organisational skills.
* Confident to lead training sessions/ public speaking
* Proactive, data-driven, and
passionate about creating a great candidate and associate experience.
Desirable Competencies:
Experience Centric: Fostering a positive experience
for both guests and associates by understanding and prioritizing their needs.
Ensuring every decision and action contributes to an exceptional and inclusive
environment at Puttshack.
Effective Communication: Clear and effective communication, both verbal
and written. Ability to convey information accurately and persuasively.
Results Focused: Achieving impactful outcomes
through focused effort and shared responsibility.
Logical Decision Making: Applying clear thinking and logical reasoning
to daily tasks and decisions.
Collaboration: Works well with others, fostering a
cooperative and supportive work environment. Ability to contribute positively
to team projects and goals.
If you are passionate about people and enhancing the
associate experience, by driving meaningful impact through people processes, Apply
today!