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We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this mission.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving store success. As a Team Leader, you will support your Store Manager in achieving commercial growth and fostering a team culture centered on exceptional customer service. You will lead store teams in the absence of the Store Manager, ensuring high standards and outstanding service daily.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a drive for excellent service.
* Demonstrates strong leadership skills.
* Positive and forward-thinking approach.
* Comfortable analyzing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
Package & About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategic plan aiming to become a true Omni-channel retailer, with significant investment in our colleagues and growth opportunities in a fast-paced environment.
We offer a comprehensive benefits package to support your physical, mental, and financial well-being, including:
* 25% employee discount in-store and online
* Financial wellbeing support, education tools, and salary advances
* Seasonal incentive schemes
* Retail management apprenticeships with local providers and virtual learning
* Discounts across hundreds of UK retailers
* Employee Assistance Programme for mental, physical, and financial support
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